Crystal Clyde
Macon,GA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Customer-oriented, strategic-thinking Salesperson with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions.
Overview
3
3
years of professional experience
Work History
Salesperson
Waffle House Restaurant
Macon, Georgia
02.2025 - 05.2025
- Developed and implemented strategies to meet sales quotas.
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Salesperson
Waffel House
Milledgeville, Georgia
01.2023 - 01.2025
- Developed and implemented strategies to meet sales quotas.
- Educated customers about products and services offered by the company.
- Resolved customer complaints promptly and efficiently.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Maintained records of transactions made during shift as required by law or company policy.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Filled condiments and napkin containers during slack periods.
- Stocked service areas with supplies during slow periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Fertilizer
Grotech
Milledgeville, Georgia
01.2023 - 01.2025
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Packer Associate
Frito Lay
Kathleen, Georgia
01.2023 - 04.2024
- Stacked boxes onto pallets in an orderly fashion to ensure stability during transport.
- Checked for damaged goods and recorded discrepancies on appropriate paperwork.
- Performed daily safety checks on machinery prior to use in order to prevent accidents.
- Inspected finished products for defects before packing them into boxes or containers.
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Inspected outgoing shipments to ensure conformance with customer requirements.
- Sorted various types of merchandise into designated areas according to established procedures.
- Prepared orders for shipment by selecting proper containers and packing material.
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Labeled packages with shipping information such as address labels or colored stickers.
- Assembled boxes and other packaging materials for product shipment.
- Stacked and palletized products for easy transportation and storage.
Housekeeper
Araamda Inn and Suites
Albany , GA
02.2022 - 11.2022
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Responded to requests from guests regarding housekeeping needs.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Emptied trash receptacles throughout the property.
- Observed proper use of chemicals when cleaning various surfaces.
- Sanitized all areas of the hotel lobby and public restrooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Maintained and organized cleaning supplies stock.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Used cleaning chemicals following proper guidelines.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Returned rooms to occupant-ready status to satisfy future guests.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Communicated with maintenance team on damages to repair.
- Reported damage or theft of hotel property to management.
Education
Albany Technical College
Albany, GASkills
- Sales strategies
- Customer education
- Customer complaint resolution
- Sales record keeping
- Data analysis
- Time management
- Team collaboration
- Cleaning techniques
- Sanitation standards
- Chemical safety
- Customer service
- Problem solving
- Workplace organization
- Communication skills
- Quality assurance
- Odor control
- Sanitization techniques
- Dusting techniques
- Maintenance
- Restroom maintenance
- Waste disposal
- Carpet cleaning
- Laundry services
- Window cleaning
- Polishing surfaces
- Stain removal
- Eco-friendly practices
- Kitchen cleaning
- Housekeeping
- Floor maintenance
- Crew management
- Steam cleaning
- Problem-solving
- Basic maintenance
- Laundry
- Floor waxing
- Furniture rearrangement
- Safe cleaning with chemicals
- Hazardous material handling
- Window washing proficiency
- Sweeping and mopping
- Floor care expertise
- Cleaning and sanitizing
- Glass and window washing
- Record keeping
- Recycling management
- Odor control methods
- Restroom upkeep
- Health and safety compliance
- Health and safety regulations
- Sanitization procedures
- Disinfection practice
- Cooking
- Cleaning
- Management
- Day& Night Stocking
- Laundry operations
- Fabric care
Timeline
Salesperson
Waffle House Restaurant
02.2025 - 05.2025
Salesperson
Waffel House
01.2023 - 01.2025
Fertilizer
Grotech
01.2023 - 01.2025
Packer Associate
Frito Lay
01.2023 - 04.2024
Housekeeper
Araamda Inn and Suites
02.2022 - 11.2022
Albany Technical College