Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Charvey Rogers

Dothan

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Salesperson

Target
Dothan
03.2024 - Current
  • Cultivated strong connections with customers through personalized service.
  • Exhibited product functionalities and benefits addressing customer specifications.
  • Attended weekly team meetings to review performance goals and objectives.
  • Engaged with customers to ensure top-tier service experiences.
  • Assisted customers and maintained high standards of service excellence.
  • Developed promotional strategies to increase sales volume.
  • Administered cashier tasks such as handling payments, providing receipts, and calculating change efficiently..
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Kept current with store merchandise and policy information.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Communicated accurate details on product offerings, pricing structures, and services.

Warehouse Worker

Sotheastern Performance Apparel
Dothan
09.2023 - 03.2024
  • Verified accuracy of incoming shipments against purchase orders.
  • Collaborated closely with other departments on special projects as needed.
  • Transported goods to designated areas within the warehouse facility.
  • Investigated any reported problems regarding shipping errors or damages.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.

Customer Service Representative

Dillards Department Store
Dothan
03.2022 - 01.2023
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed positive relationships with customers through friendly interactions.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Personal shopping for customers.
  • Conducted regular follow-up calls with customers.

  • Identified opportunities for upselling additional products or services based on customer needs.

Education

High School Diploma -

Dothan High School
Dothan, AL
05-2018

Marketing

Academy of Art University
San Francisco, CA

Skills

  • Customer relationship management
  • Sales strategies
  • Product demonstrations
  • Inventory management
  • Point of sale operations
  • Client engagement
  • Performance goal setting
  • Adaptability
  • Communication skills
  • Customer engagement
  • Sales demonstration
  • Relationship selling
  • Customer care
  • Networking
  • Referral marketing
  • Sales strategy development
  • Sales process
  • Closing techniques
  • Active listening
  • Customer service
  • Cross-selling products and services
  • Product description
  • Lead conversion strategies
  • Follow-up communications
  • Relationship building
  • Account management
  • Customer relationship building
  • Sales presentations
  • Prospecting
  • Team collaboration
  • Cash handling
  • Powerpoint presentations
  • Microsoft PowerPoint proficiency
  • Microsoft powerpoint, excel, and Word

Affiliations

  • Learning about different cultures
  • Drawing
  • Reading Novels
  • Exercising
  • Family time
  • Cooking

Accomplishments

  • Trainer at Target
  • Meet my productivity goals
  • Cross-trained throughout the store

Timeline

Salesperson

Target
03.2024 - Current

Warehouse Worker

Sotheastern Performance Apparel
09.2023 - 03.2024

Customer Service Representative

Dillards Department Store
03.2022 - 01.2023

High School Diploma -

Dothan High School

Marketing

Academy of Art University

Similar Profiles

CREATE PROFILE