Crystal Cortez
Katy,TX
Summary
Results-driven individual with experience in retail and healthcare settings. Skilled in time management, effective communication, and team collaboration. Committed to enhancing customer experiences and operational efficiency through meticulous records management and service consistency.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Uniform Destination
Katy, Texas
09.2025 - Current
- Processed sales transactions accurately, ensuring smooth customer experiences at point-of-sale.
- Maintained store cleanliness and organized merchandise displays to enhance shopping environment.
- Responded promptly to customer inquiries, providing exceptional service at all times.
- Handled price checks, merchandise transfers, and fitting room returns to support efficient store operations.
Front Desk Receptionist
Bella Dental
Katy, Texas
11.2023 - 01.2025
- Greeted patients warmly upon arrival at Bella Dental office.
- Scheduled appointments using dental management software efficiently.
- Managed patient records and ensured confidentiality compliance.
- Coordinated with dental staff to ensure smooth patient flow during visits.
- Collected patient information and verified insurance coverage accurately.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
food runner/expo
Torchy's Tacos
Katy, Texas
04.2021 - 11.2023
- Delivered food orders promptly to ensure customer satisfaction.
- Assisted servers by coordinating order flow during peak hours.
- Maintained cleanliness of dining area and service stations.
- Monitored food quality and presentation before serving to guests.
- Adapted quickly to changes in menu items or special requests from customers.
- Collaborated with colleagues to enhance overall dining experience
Cashier/Stocker
99c Only Store
Katy, Texas
12.2020 - 04.2021
- Managed cash register and handled cash, credit, and debit transactions.
- Assisted customers by providing product information and promoting current offers.
- Trained new team members on cash register operation and stock procedures to enhance customer service.
- Ensured cleanliness of checkout area, creating a welcoming environment for customers.
- Organized and stocked shelves with merchandise to ensure product availability.
Education
High School Diploma -
Mayde Creek High School
Houston, TX10-2021
Skills
- Sales transaction processing
- POS system operation
- Product merchandising
- Order coordination
- Data entry
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Service consistency
- Problem-solving
- Conflict resolution
- Appointment scheduling
- Records management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Sales Associate
Uniform Destination
09.2025 - Current
Front Desk Receptionist
Bella Dental
11.2023 - 01.2025
food runner/expo
Torchy's Tacos
04.2021 - 11.2023
Cashier/Stocker
99c Only Store
12.2020 - 04.2021
High School Diploma -
Mayde Creek High School