Kaitlyn Romero
Belding,MI
Summary
Customer-focused retail associate with experience in sales, product recommendations, and cash handling. Strong in clear communication, relationship building, and upselling while maintaining accurate records and smooth daily operations.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Retail Sales Associate
Forever21
McAllen, Texas
01.2024 - 12.2024
- Executed sales transactions using register and payment terminal at register and payment terminal
- Assisted customers with product selection and store questions in retail store.
- Helped customers by answering questions and locating merchandise.
- Welcomed shoppers with a friendly demeanor at retail store and provided friendly service throughout retail store shifts.
- Restocked merchandise and organized displays across sales floor and backroom.
- Maintained clean aisles, fitting rooms, and checkout areas in retail store.
- Replenished inventory and checked shelf tags for accurate product placement.
- Supported team with opening, closing, and daily store operations.
- Educated customers on credit card features, rates, and application requirements.
- Collected application data and entered records into employer sales systems.
Sales Associate
Kendra Scott
McAllen, Texas
10.2023 - 12.2023
- Greeted customers and identified needs to enhance shopping experience
- Explained product features and compared options to guide customer decisions
- Recommended merchandise aligned with customer preferences and budget to drive sales
- Processed sales transactions at register and payment terminal
- Followed store policies and promoted current sales offers
Front Desk Receptionist
UTRGV School of Medicine
Edinburg, Texas
05.2022 - 10.2023
- Created a positive first impression by greeting visitors at UTRGV School of Medicine. at UTRGV School of Medicine front desk with professional courtesy.
- Scheduled appointments and managed receptionist calendars.
- Answered phones and routed calls to correct departments.
- Directed inquiries about medical school offices, programs, and services.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Signed for packages, recorded deliveries, and distributed to personnel.
Education
Bachelor of Science - Biological Sciences
Montcalm Community College
Sidney, MI03-2027
Bachelor of Science - Biological Sciences
The University of Texas Rio Grande Valley
Edinburg, TX03-2027
High School Diploma -
IDEA San Juan College Preparatory
San Juan, TX03-2022
Skills
- Sales transaction processing
- Sales transactions
- Product knowledge
- Merchandise promotion
- Sales recommendations
- Customer service excellence
- Client engagement
- Relationship building strategies
- Microsoft Excel proficiency
Languages
English
Professional
Spanish
Limited
Timeline
Retail Sales Associate
Forever21
01.2024 - 12.2024
Sales Associate
Kendra Scott
10.2023 - 12.2023
Front Desk Receptionist
UTRGV School of Medicine
05.2022 - 10.2023
Bachelor of Science - Biological Sciences
Montcalm Community College
Bachelor of Science - Biological Sciences
The University of Texas Rio Grande Valley
High School Diploma -
IDEA San Juan College Preparatory