Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Yahya Ulow

Horace

Summary

Motivated and disciplined individual striving for excellence in the IT and cybersecurity field. Known for a strong work ethic, fast learning ability, and commitment to continuous improvement. Actively developing technical skills and industry knowledge while seeking opportunities to grow, contribute, and build a successful long-term career. Eager to bring dedication, reliability, and a high-performance mindset to a professional environment.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education

Work History

Retail Sales Associate

J.Crew Factory
Horace
10.2024 - 10.2025
  • Assisted customers in selecting merchandise and providing product knowledge.
  • Maintained store appearance by organizing displays and restocking shelves.
  • Operated point-of-sale system for processing transactions efficiently.
  • Handled customer inquiries and resolved issues with professionalism.
  • Followed company policies to ensure compliance and safety standards.

Production Worker

Amazon
Fargo
02.2022 - 10.2023
  • Operated equipment to assemble products in a fast-paced environment.
  • Inspected finished goods for quality and adherence to standards.
  • Collaborated with team members to streamline workflow processes.
  • Assisted in training new employees on production line tasks.
  • Maintained a clean and organized workspace throughout shifts.

Customer Service Representative

Target
Fargo
05.2020 - 07.2021
  • Assisted customers with inquiries and product selections throughout the store.
  • Resolved customer complaints efficiently to ensure satisfaction and loyalty.
  • Maintained knowledge of sales promotions and product features for effective support.
  • Collaborated with team members to enhance store operations and customer experiences.
  • Trained new staff on customer service protocols and store policies effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

West Fargo High School
Fargo, ND

Skills

  • Customer engagement
  • Product knowledge
  • Point-of-sale operation
  • Sales transaction processing
  • Inventory management
  • Quality assurance
  • Effective communication
  • Time management
  • Money handling
  • Customer service

Languages

Somali
Professional
Arabic
Limited
English
Native/ Bilingual

Affiliations

  • Managed and developed a team of painters generating six figure profits
  • Established budgets for a business focused on lowering overhead costs
  • Led honors society in high school
  • Varsity football in high school
  • Created a time efficient schedule for employees and managed payroll

Timeline

Retail Sales Associate

J.Crew Factory
10.2024 - 10.2025

Production Worker

Amazon
02.2022 - 10.2023

Customer Service Representative

Target
05.2020 - 07.2021

West Fargo High School
Yahya Ulow