CRYSTAL C. PRENTICE
MOSCHINO (AEFFE GROUP INC.)
New York,NY
7
years of professional experience
Detail-oriented Operations, Customer Service, and Administration professional holding an MBA and a Bachelor’s in Legal Studies. Customer service and operations professional with 7+ years of experience supporting clients, resolving complex issues, managing client onboarding, and maintaining accurate records. Quick to learn new systems, improve workflows, and resolve reporting errors. Seeking an operations role where I can leverage my problem solving, customer service and organizational skills.
Work History
Administrative & Operations Assistant
3 Years 3 Months- Manage daily corporate office operations and sensitive documentation for multiple units within the organization.
- Streamline administrative processes and cross-functional communications, supporting consistent achievement of strict operational timelines.
- Coordinate executive travel arrangements, calendar scheduling, and corporate event logistics, welcoming VIP guests with high-touch service.
Contract Operations & Customer Support Specialist
1 Year 9 Months- Provided end-to-end operational, personnel, and client relations support for corporate, entertainment, and academic institutions.
- Reviewed and verified high-volume personnel documentation, validated credential records, and managed onboarding orientation materials.
- Investigated, resolved, and accurately routed employee and client inquiries regarding records, payroll, and organizational guidelines.
Investment Analyst (Internship)
8 Months- Supported fast-paced corporate business operations through rigorous industry research, contract data tracking, and administrative coordination.
- Reviewed, verified, and systematically organized highly confidential background documents, contracts, and financial records to ensure compliance.
Education
Master of Business Administration (MBA) - Business Administration
Graduated
Bachelor of Science (BS) - Legal Studies
Graduated
Skills
Provider Support: Client Relations
Issue Resolution
Account Support
Data & Systems: Microsoft Office
Database Auditing
Data Accuracy
Operations: Onboarding
Credential Verification
Document Management
Compliance & Communication: Policy Compliance
Stakeholder Coordination
Timeline
Administrative & Operations Assistant
MOSCHINO (AEFFE GROUP INC.)
06.2023 - CurrentRead More
Contract Operations & Customer Support Specialist
ATRIUM
09.2021 - 06.2023Read More
Investment Analyst (Internship)
ROMER DEBBAS LLP
09.2019 - 05.2020Read More
Berkeley College
Bachelor of Science (BS) from Legal Studies
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Berkeley College
Master of Business Administration (MBA) from Business Administration
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