Crystal Crittenden
Kalamazoo
Summary
Dedicated professional with a proven track record in front desk operations and store management. Known for strong task delegation and conflict resolution abilities, committed to maintaining confidentiality and ensuring optimal customer experiences.
Overview
2
2
years of professional experience
Work History
Desk Resident
Western Michigan University
Kalamazoo
2025.08 - Current
- Managed front desk operations and served as the first point of contact.
- Maintain safety, professionalism, and confidentiality.
Key Carrier
Dollar General
Sterling Heights
2023.08 - 2025.08
- Opened and closed the store; handled cash and security.
- Supervised staff, and resolved customer issues.
Education
Bachelor of Arts - Social Work
Western Michigan University
Kalamazoo, MI2027-05
Associate of Arts -
Oakland Community College
Bloomfield Hills, MI2025-05
Skills
- Maintaining privacy
- Conflict resolution
- Customer service
- Task delegation
- Store operations
- Teamwork
Accomplishments
Dean's List Fall 2025
Affiliations
Executive Board Member - Eta Eta Sigma
Timeline
Desk Resident
Western Michigan University
2025.08 - Current
Key Carrier
Dollar General
2023.08 - 2025.08
Bachelor of Arts - Social Work
Western Michigan University
Associate of Arts -
Oakland Community College