Crystal Cruz
Kenosha,WI
Summary
Strategic Business Development Executive known for exceptional productivity and efficiency in task completion. Specialize in market analysis, client relationship management, and strategic planning. Excel in communication, negotiation, and leadership, utilizing these soft skills to foster strong business relationships and drive growth.
Overview
8
8
years of professional experience
Work History
Business Development Executive
Zeigler Subaru of Kenosha
Kenosha, Wisconsin
08.2023 - Current
- Managed customer inquiries and provided solutions to enhance satisfaction.
- Collaborated with sales teams to align business development goals and initiatives.
- Participated in training sessions to improve product knowledge and service skills.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Developed and implemented strategies to increase customer base and revenue growth.
Administrative Assistant
Encore Senior Living
Kenosha
12.2021 - 08.2023
- Managed scheduling and appointments for residents and staff.
- Coordinated communication between departments to ensure efficient operations.
- Assisted residents with daily activities and special events planning.
- Organized office supplies and maintained inventory for administrative needs.
- Prepared correspondence and reports for management review and distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Delivery Driver
Amazon
Kenosha, WI
03.2020 - 12.2021
- Followed navigation systems to optimize delivery routes and minimize delays.
- Communicated with dispatch to confirm delivery schedules and address issues.
- Loaded and unloaded packages, ensuring correct handling procedures were followed.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Interacted with customers professionally to deliver exceptional service during deliveries.
Retail Sales Associate
UGG
Pleasant Prairie, Wisconsin
10.2017 - 03.2020
- Assisted customers with product selection and inquiries.
- Maintained a clean and organized sales floor.
- Operated cash register and processed transactions efficiently.
Skills
- Customer service
- Staff management
- Database management
- Effective communication
- Problem solving
- Time management
- Adaptability
- CRM software proficiency
Timeline
Business Development Executive
Zeigler Subaru of Kenosha
08.2023 - Current
Administrative Assistant
Encore Senior Living
12.2021 - 08.2023
Delivery Driver
Amazon
03.2020 - 12.2021
Retail Sales Associate
UGG
10.2017 - 03.2020
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