Crystal Dallke
Martinsburg
Summary
Human resources leader shaping employee relations, retention planning, and policy execution in a healthcare setting. Coordinates payroll, LOA, PTO, and employee evaluations while keeping records organized for review and supporting managers with day-to-day people issues and resolving 5+ employee relations cases per month. Fits Senior Human Resources Manager work by combining steady judgment with practical follow-through.
Overview
6
6
years of professional experience
Work History
HR Manager
Evergreen Health & Rehab Center
Winchester, VA
12.2024 - 07.2026
- Improved [number]% employee satisfaction through retention strategy, engagement efforts, and stronger training support.
- Managed payroll, LOA, PTO, and time card monitoring to maintain accurate pay administration.
- Organized employee files and records to support state readiness and documentation requests.
- Resolved employee relations issues with initiative and sound judgment while supporting day-to-day workforce needs.
- Led onboarding and full orientation for new hires, reinforcing role clarity and early engagement.
- Coordinated employee evaluations, license and certification compliance, and survey-based retention planning.
HR Payroll Specialist
Winchester Mental Health Center
Winchester, VA
04.2022 - 12.2024
- Maintained [number] payroll records weekly to support accurate employee pay and recordkeeping.
- Supported recruitment by posting openings and screening applicants for fit and basic qualifications.
- Scheduled interviews, distributed paperwork, and prepared candidates with clear instructions beforehand.
- Conducted exit interviews and gathered feedback to inform retention strategy improvements.
- Managed employee onboarding and delivered sessions that supported smooth culture integration.
- Hosted career fairs and networking events to strengthen presence in relevant talent pools.
Assistant Manager
Yankee Candle
Winchester, VA
02.2020 - 11.2021
- Support [number]% staff retention by strengthening onboarding and training follow-up.
- Coordinate employee schedules to maintain adequate store coverage.
- Support recruiting, training, and professional development for new and existing staff.
- Handle escalating customer issues to protect brand loyalty and recover lost sales opportunities.
- Partner with senior managers on daily operational needs and store priorities.
- Assist with hiring, training, and evaluating new staff members to support team readiness.
Education
Associate of Arts - Human Resource Management
Martinsburg College
Martinsburg09.2022
Skills
- HR policy development
- Payroll administration
- Onboarding coordination
- Employee records management
- Benefits administration
- Talent acquisition
- Employee relations
- Performance management
- Retention strategy
- Workforce planning
Timeline
HR Manager
Evergreen Health & Rehab Center
12.2024 - 07.2026
HR Payroll Specialist
Winchester Mental Health Center
04.2022 - 12.2024
Assistant Manager
Yankee Candle
02.2020 - 11.2021
Associate of Arts - Human Resource Management
Martinsburg College