Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Crystal Davey

Crystal Davey

Beulaville,NC

Summary

Proven ability to manage multiple priorities and adapt to changing needs seamlessly. Valued team player focused on collaboration and achieving results, ensuring reliability and efficiency in every task. Skilled in time management, communication, and problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Scheduling Specialist

Ensemble HP
09.2022 - Current


  • Scheduling and pre-registering patient for the appropriate procedures based on physician's orders.
  • Collecting insurance information from patients.
  • Receiving and processing physician orders by transcribing the orders with use of ICD10-CM codes.
  • Adhere to insurance regulations while meeting the mission and the goals of the company.

Billing Specialist

Massena Hospital
07.2021 - 09.2022


  • Investigate and resolve issues to maintain billing accuracy.
  • Submit claims to insurance companies and resolved denials and explanation of benefit rejections.
  • Answer customer invoice questions and resolve issues discovered during invoicing and collection process.
  • Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.

Patient Representative

Canton-Potsdam Hospital
12.2020 - 07.2021
  • Scheduled appointments and sent out appointment reminders reminders.
  • Promoted patient data confidentiality by following strict rules and regulations endorsed by facility.
  • Spoke to patients upon arrival to determine if personal data or insurance information had changed.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.

Education

Associate of Applied Science - Secretarial Science

SUNY Morrisville
Morrisville, NY
05-1991

Skills

  • ICD-10-CM
  • CPT
  • HCPCS II
  • Compliance
  • HIPPA regulations
  • EPIC system
  • Medical Terminology

Certification

Certified Professional Coder-CPC-A 2025


Certified Revenue Cycle Representative-CRCR 2023


Certified Professional Biller-CPB 2021



Timeline

Scheduling Specialist

Ensemble HP
09.2022 - Current

Billing Specialist

Massena Hospital
07.2021 - 09.2022

Patient Representative

Canton-Potsdam Hospital
12.2020 - 07.2021

Associate of Applied Science - Secretarial Science

SUNY Morrisville

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Crystal Davey