Crystal Day
Frito Lay
New Creek,WV
31
years of professional experience
Reliable and outgoing professional skilled in visual merchandising, stock replenishment, and inventory management. Proven ability to enhance product visibility and streamline processes to improve customer satisfaction.
Results-driven merchandiser with extensive experience in inventory management and vendor relations. Known for implementing efficient stock replenishment strategies, enhancing visual merchandising, and delivering exceptional customer service to drive sales and improve operational workflows.
Work History
Full Time Merchandiser
7 Months- Executed product replenishment strategies to maintain optimal inventory levels.
- Organized and arranged merchandise displays to enhance product visibility.
- Collaborated with team members to streamline stocking processes and improve efficiency.
- Assisted in inventory management, ensuring accurate stock counts and timely reorders.
- Monitored product expiration dates to minimize waste and ensure quality standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Adapted quickly to changing store layouts and promotional strategies for increased sales support.
- Participated in training sessions to enhance knowledge of product lines and merchandising techniques.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Supervispr
5 Years 7 Months- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and efficiency in workflows.
- Implemented process improvements that reduced operational downtime and increased output consistency.
- Coordinated scheduling and resource allocation for optimal workforce management and task execution.
- Conducted performance evaluations to identify training needs and support employee development initiatives.
- Analyzed production metrics to drive strategic decisions for process optimization and waste reduction.
- Collaborated with cross-functional teams to resolve operational challenges and improve overall performance.
- Led safety audits to promote adherence to regulatory requirements and foster a culture of safety awareness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Quality Assurance Supervisor
5 Months- Led quality assurance team to enhance product safety and compliance with industry standards.
- Developed and implemented quality control procedures to improve operational efficiency.
- Trained and mentored staff on best practices in quality assurance protocols and techniques.
- Conducted regular audits of production processes to identify areas for improvement.
- Established key performance indicators to monitor quality metrics across production lines.
- Facilitated training sessions focused on regulatory requirements and internal quality standards.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
Mail Carrier
6 Years- Delivered mail and packages efficiently to residential and commercial addresses.
- Sorted and organized mail based on delivery routes to ensure timely distribution.
- Monitored and reported service disruptions, ensuring prompt resolution of issues.
- Provided excellent customer service by addressing inquiries and resolving complaints effectively.
- Maintained accurate records of deliveries, including tracking information for accountability.
- Implemented route optimization strategies to improve efficiency and reduce delivery times.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Production Line Leader
6 Years 5 Months- Oversaw daily production activities to ensure adherence to safety and quality standards.
- Trained and mentored team members on operational best practices and equipment usage.
- Streamlined workflows, enhancing efficiency and reducing downtime across production lines.
- Implemented process improvements that increased output while maintaining product integrity.
- Monitored production metrics, identifying trends for continuous improvement opportunities.
- Led shift meetings to communicate goals, expectations, and performance feedback to staff.
- Ensured compliance with company policies and regulatory requirements throughout operations.
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
Manager
11 Years 11 Months- Led inventory management processes to optimize accuracy and efficiency in stock counts.
- Implemented training programs for staff to enhance operational performance and reduce errors.
- Developed strategic plans to improve logistical workflows and minimize downtime during inventory audits.
- Analyzed inventory data trends to inform decision-making and resource allocation strategies.
- Oversaw implementation of new software systems to streamline inventory tracking and reporting processes.
- Mentored junior managers in best practices for team leadership and operational excellence.
- Established quality control measures to ensure compliance with company standards during inventory assessments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma
Bachelor of Arts - Physical Education Teaching And Coaching
Skills
Reliable and punctual
Friendly and outgoing
Stock rotation
Pricing and shelf labeling
Maintaining stock levels
Stock replenishment
Visual merchandising
Merchandise planning
Sales techniques
Vendor relations
Product inventory counts
Timeline
Full Time Merchandiser
Frito Lay
03.2026 - CurrentRead More
Supervispr
Pilgrims Pride JBS DBA Moorefield Prepared Foods
08.2020 - 03.2026Read More
Quality Assurance Supervisor
Pilgrams Pride DBA Moorefield Prepared Foods
03.2020 - 08.2020Read More
Mail Carrier
United Stares Postal Service
02.2014 - 02.2020Read More
Production Line Leader
Hunter Douglaa
09.2007 - 02.2014Read More
Manager
WIS International Inventory Service
10.1995 - 09.2007Read More
Keyser High School
High School Diploma
Read More
West Virginia University
Bachelor of Arts from Physical Education Teaching And Coaching
Read More