Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal De Jesus

Kissimmee

Summary

Proactive Team Lead with 2 years of experience, with extensive experience in managing projects, enhancing customer satisfaction, and maintaining quality control. Expertise in product knowledge, performance improvement, and efficient time management. Strong ability to lead teams, resolve disputes promptly, and maintain an organized workspace for optimal productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Team Lead

Walmart.com
04.2021 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Efficiently managed multiple concurrent projects while maintaining a strong focus on quality control throughout every stage of production.
  • Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.

Secretary Manager

Yireh Interiors Corp
08.2020 - Current
  • Improved cost management by negotiating favorable contract terms with vendors and suppliers.
  • Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.
  • Handled confidential and sensitive information with discretion and tact.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.

Associate Break Pack

Walmart.com
09.2019 - 03.2021
  • Maintained a clean and organized workspace, promoting efficiency and minimizing errors in the picking process.
  • Consistently met or exceeded performance metrics for picking speed and accuracy within the warehouse environment.
  • Enhanced team productivity by assisting coworkers in locating and picking items when needed.

Education

Bachelor of Science - Nursing

Valencia College
Orlando, FL
05.2027

High School Diploma -

Central Pointe Christian Academy
Kissimmee, FL
05.2019

Skills

  • Customer Focus
  • Performance Improvement
  • Time Management
  • Verbal and written communication
  • Strong teamwork
  • Special Projects
  • Certified Trainer

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Lead

Walmart.com
04.2021 - Current

Secretary Manager

Yireh Interiors Corp
08.2020 - Current

Associate Break Pack

Walmart.com
09.2019 - 03.2021

Bachelor of Science - Nursing

Valencia College

High School Diploma -

Central Pointe Christian Academy

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Crystal De Jesus