Crystal De La Cruz
New York
Summary
Ambitious, adaptable, and efficient self-motivator with experience in leading and administration, with the desire to obtain a position that will allow the use of organization and leadership.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Bistro Verde at Nordstrom
New York
03.2024 - Current
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Barista
Milk Bar/Jeannie's at Nordstrom
New York
10.2018 - 02.2024
- Greet customers with the use of time management and organizational skills to prepare all orders
- Generates revenues by attracting new customers; defining new and expanded services and products
- Process sales transactions by operating Operate POS cash register
Assistant Manager/Dance teacher
Born Star Training Center
07.2016 - 08.2019
- Maintained student and teacher information while keeping track of all date through Microsoft office
- Constructed the forming of stage performances including editing music and creative choreography
- Created Social Media content while documenting engagement
- Supervised and oversaw all duties performed by all students and teachers
Group Leader
New York Junior Tennis Learning
10.2016 - 07.2018
- Attended and supervised children during special projects and field trips
- Assisted in all activities to ensure the orderly operation of the program
- Adhered to all NYJTL policies, practices, and procedures
Education
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY01.2020
Skills
- Effective Public Speaking
- Logical Reasoning Skills
- Problem solving
- Communication
- Attentive to details
- Organization
- Leadership
- Mentoring
- Microsoft Office
- Excel Proficiency
- Work effectively in groups
- Self-Directed Task Management
Accomplishments
- First place performance winner at KCON festival in New York 2015.
- Was a backup dancer & opening act for well-known Latin and South Korean artists.
- Performed at Six Flags Great Adventure.
Affiliations
- Student at KDA dance camp New York.
- Was a volunteered staff for mutiple Kpop & Jpop concerts for 4 years.
- Freelance photographer.
Timeline
Assistant Manager
Bistro Verde at Nordstrom
03.2024 - Current
Barista
Milk Bar/Jeannie's at Nordstrom
10.2018 - 02.2024
Group Leader
New York Junior Tennis Learning
10.2016 - 07.2018
Assistant Manager/Dance teacher
Born Star Training Center
07.2016 - 08.2019
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
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