Crystal DiCenzo
Customer Service
Greene,US
Summary
Proven librarian at Moore Memorial Library, adept in organizational skills and problem-solving, significantly enhanced library usage through innovative programs. Excelled in front-of-house operations at Flipside Burger Bar, fostering seamless service and teamwork. Skilled in customer education and safety awareness, consistently delivering results beyond expectations. , Eager to bring talent and expertise to Greenery Spot. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient Budtender delivers accurate information on strains, effects, and uses to recreational and medicinal customers.
Overview
4
4
years of professional experience
Work History
Librarian
Moore Memorial Library And Public Computer Center
Greene, United States
07.2021 - 03.2022
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Researched and acquired new library materials to maintain updated library collection.
- Researched, planned, and set up attractive and informative library exhibits.
- Created programs and activities to promote library usage and literacy.
- Maintained library databases to support accuracy and availability in circulation systems.
- Located requested books on shelves and in library database and fetched items for patrons.
- Catalogued and organized books, materials and other documents for proper library management.
- Managed reserve desk collection of reference materials.
- Assisted library patrons with resolving computer problems.
Front of House Staff Member
Flipside Burger Bar
Columbus, United States
02.2018 - 04.2020
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
- Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
Education
High School Diploma -
Academy Of Tucson High School, United States
05.2004
Skills
- Safety awareness
- Problem-solving skills
- Literary knowledge
- Organizational Skills
- Friendly
- Approachable
- Product Knowledge Expertise
- Customer Education
- Cannabis strain familiarity
- Discussing cannabis
- Promotions and discounts
Affiliations
- Combat Veterans Motorcycle Association 19-10
Timeline
Librarian
Moore Memorial Library And Public Computer Center
07.2021 - 03.2022
Front of House Staff Member
Flipside Burger Bar
02.2018 - 04.2020
High School Diploma -
Academy Of Tucson High School, United States
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