Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Dobson-Morgan

Raleigh,NC

Summary

Dedicated employee with desire to take on new challenges with a progressive organization. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience in collaborating with vendors, end customers and team members to achieve targets.

Overview

25
25
years of professional experience

Work History

Procurement Manager

Premier PV
Crossett, AR
02.2024 - Current
  • Responsible for executing a supply strategy to meet or exceed $137 million business plan revenue, and product gross margin of 28.3%.
  • Engage closely with leadership to align on company objectives, manage CAPEX budget, and meet deadlines.
  • Establish key performance indicators for the procurement team to ensure alignment with business objectives, and secure materials to meet forecasted demand.
  • Collaborate with other departments, such as engineering, business development, production, and quality teams, during the development phase of new projects.
  • Provide guidance on sourcing decisions related to product specifications, materials selection, and vendor selection criteria.
  • Assist in developing departmental policies and work instructions related to procurement procedures and practices to ensure compliance.
  • Build long-term relationships with vendors and suppliers to secure optimal prices, quality, service, support, availability, reliability, and sustainability.
  • Monitor supplier performance in terms of quality, delivery, and responsiveness to ensure compliance with contractual agreements.
  • Provide support and guidance to colleagues to maintain a collaborative work environment.

Strategic Sourcing Analyst III

TE Connectivity
Fuquay-Varina, NC
01.2022 - 02.2024
  • Managed multiple suppliers and created savings strategies for various commodities, including insulators, connectors, hardware, and wire braid.
  • Quarterly review of the COMEX and CME copper braid index to negotiate prices with suppliers.
  • Promoted corporate savings initiatives by negotiating favorable payment terms and facilitating quarterly price discussions to reduce price part variance.
  • Performed annual analysis of supplier pricing, based on commodity market trends and history, to forecast potential increases for the upcoming fiscal year.
  • Monitored supplier performance data to identify areas for improvement in quality, delivery, and cost.
  • Collaborated with product managers, engineers, and the quality team to finalize new project specifications, and validated that required changes for existing products were updated and presented to suppliers.
  • Evaluated supplier bids for new product introduction, and made award recommendations.
  • Updated database of approved vendors and suppliers, and ensured compliance with applicable laws and regulations relating to procurement activities.

Material Planner & Key Account Support

Delta Electronics
Durham, NC (Research Triangle Park)
05.2019 - 12.2021
  • Managed a multi-million dollar material profile to include industrial automation drives, motor controls, electro-mechanical components, and connectors through intra-company purchasing.
  • Engaged with the corporate sales administration team to create customer master data, maintain customer credit applications, and set up new part numbers.
  • Collaborated with the production planning team to manage CPFR for forecasting, inventory management, and production lead time changes.
  • Analyzed historical data, adjusted safety stock quantities, and reviewed auto-generated purchase orders to ensure pipeline accuracy.
  • Coordinated with offshore sourcing and development teams to maintain supply chain workflows, and ensure project deliverable schedules.
  • Interfaced with sales managers, application engineers, and customers to evaluate project changes, design issues, firmware updates, and product end-of-life notifications.
  • Communicated with the logistics team and freight forwarders to ensure proper service delivery and customs clearance.
  • Provided sales support and account management for key accounts.

Sales Support

Delta Electronics
Durham, NC (Research Triangle Park)
12.2006 - 04.2019
  • Monitored inventory levels, analyzed customer forecasts, order history, and open sales orders to create a purchase plan.
  • Engaged with internal teams, end customers and external supply base regarding contract guidelines, pricing, delivery schedule, returns, and general product information.
  • Processed customer orders, managed backlog, and initiated RMAs for warranty repairs and replacements.
  • Maintained open order reports for the customer base to ensure purchase orders are processed, expedited as needed, and delivered as required.
  • Assisted the finance department with invoice reconciliations and credit line maintenance.
  • Resolved customer issues related to billing discrepancies, shipping errors, and warranty claims.

Customer Service Representative

Delta Electronics
Durham, NC (Research Triangle Park)
03.2000 - 10.2006
  • Sales support liaison for filters, fans, and fiber optic products.
  • Assisted customers with product selection, billing issues, returns, and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Assembled demo kits for distributors and sales representatives.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

BA Business Administration -

Ashford University
Clinton, IA
08.2012

Skills

  • Purchasing management
  • Strategic & Global sourcing
  • Budget planning
  • Price negotiation
  • Supplier relationship Management
  • Teamwork and collaboration
  • Material Planning/Forecasting
  • Inventory Management
  • Process Improvements
  • SAP, CPFR

Timeline

Procurement Manager

Premier PV
02.2024 - Current

Strategic Sourcing Analyst III

TE Connectivity
01.2022 - 02.2024

Material Planner & Key Account Support

Delta Electronics
05.2019 - 12.2021

Sales Support

Delta Electronics
12.2006 - 04.2019

Customer Service Representative

Delta Electronics
03.2000 - 10.2006

BA Business Administration -

Ashford University

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Crystal Dobson-Morgan