Crystal Ducker

Ensured adherence/compliance with state laws and regulations regarding safe service and alcohol awareness. Responsible for operational opening/closing procedures, accurately and efficiently processed cash/credit transactions/payouts/deposits. Setup/breakdown of bartender/food service areas, maintained cleanliness and organization, and ensured compliance with health and safety regulations. Crafted and served a diverse range of cocktails/mocktails/beverages. Collaborated with kitchen staff on food orders and served high customer volumes during special events, nights, and weekends. Provided exceptional customer service and contributed to a positive work environment through effective teamwork and communication.

Management and supervision of daily operations, employees, inventory, purchases, sales, cash/credit card transactions, deposits, daily/quarterly clerical tasks, scheduling, trainings, and event planning. Ensured compliance with state gaming laws, regulations, and industry standards. Conducted regular staff meetings to evaluate progress and identify areas of improvement, monitored budgets and expenditures to verify cost effectiveness. Provided excellent customer service and analyzed customer feedback to improve services rendered. Maintained a high level of cleanliness and organization storewide, and upheld a professional appearance at all times.