Crystal Dye
London,KY
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
14
14
years of professional experience
Work History
Store Manager
Cash Express, LLC
09.2017 - 07.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Medical Assistant
Newborn & Kids Health Center
01.2015 - 08.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Phlebotomist
Quest Labs
08.2013 - 12.2014
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Medical Assistant
Daniel Boone Family Health & Skin Care
04.2011 - 01.2013
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Barbourville Independent School
Barbourville, KYSkills
- Customer service
- Multitasking and organization
Timeline
Store Manager
Cash Express, LLC
09.2017 - 07.2025
Medical Assistant
Newborn & Kids Health Center
01.2015 - 08.2017
Phlebotomist
Quest Labs
08.2013 - 12.2014
Medical Assistant
Daniel Boone Family Health & Skin Care
04.2011 - 01.2013
Barbourville Independent School
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