Crystal Edmunds
Cedar Rapids,IA
Summary
Dynamic professional with extensive recruitment and training experience at Four Oaks, specializing in case management and communication. Demonstrated success in building stable relationships and implementing behavioral interventions for students with disabilities. Expertise in customer service and staff training, committed to achieving positive outcomes in diverse settings.
Overview
19
19
years of professional experience
Work History
Bartender
Clockhouse
Cedar Rapids, Iowa
02.2022 - Current
- Customer service, cleaning duties and completing orders
Recruitment, Retention, Training and Support (RRTS)
Four Oaks
Cedar Rapids, Iowa
11.2016 - Current
- Completing licensing process for foster and adoptive parents, placing foster children into long last homes and keeping stable relationships between all providers.
Florist
1-800-Flowers/flowerama
Cedar Rapids, Iowa
05.2009 - 12.2016
- Floral designs, plant maintenance and customer service
Student Support Liaison
Cedar Rapids School District
Cedar Rapids, Iowa
10.2010 - 11.2016
- Administered behavior interventions, de-escalated behaviors within classrooms, truancy, IEP/504 support and directly working with families for both Wilson and Taylor Elementary.
Paraprofessional-Behavior Disabilities
Nixon Elementary
Cedar Rapids, Iowa
03.2007 - 03.2011
- Worked directly with children in isolated behavioral classrooms to ensure they can successfully integrate into a general education setting.
Education
Bachelor of Arts - Psychology
Mount Mercy College
Cedar Rapids, Iowa08.2010
Skills
- CPR/1st aid trainer
- Customer service
- Paraprofessional
- National Training and Development Curriculum Facilitator
- Staff training
- Case management
- Floral design
- Behavioral intervention
- Client relationship management
- Effective communication
Skills And Volunteer
- American Heart Association CPR/1st Aid Trainer
- Volunteered with Lavender Life Company and Family Helping Families
- Customer Service
- Paraprofessional
- National Training and Development Curriculum Facilitator
Part Time Experience
- Bartender, Clockhouse, 02/01/22, Present, Cedar Rapids, Iowa, Customer service, Cleaning duties, Completing orders
- Florist, 1-800-Flowers/flowerama, 05/01/09, 12/01/16, Cedar Rapids, Iowa, Floral designs, Plant maintenance, Customer service
Timeline
Bartender
Clockhouse
02.2022 - Current
Recruitment, Retention, Training and Support (RRTS)
Four Oaks
11.2016 - Current
Student Support Liaison
Cedar Rapids School District
10.2010 - 11.2016
Florist
1-800-Flowers/flowerama
05.2009 - 12.2016
Paraprofessional-Behavior Disabilities
Nixon Elementary
03.2007 - 03.2011
Bachelor of Arts - Psychology
Mount Mercy College
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