Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Crystal Figueroa

Irvington,NJ

Summary

To attain a position that will enable me to use my strong interpersonal, communication, and organizational skills. Possess the ability to work under pressure while ensuring positive customer interaction. Independently driven with the aptitude to work with a team. Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

16
years of professional experience

Work History

David Fuller
Springfield, NJ

Personal Caregiver
06.2020 - 10.2022

Job overview

  • Maintained clean and well-organized environment for client happiness and safety.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Cooked appetizing and satisfying meals and snacks.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Followed care plan and directions to administer medications.
  • Transported patients to medical, dental and personal care appointments.
  • Improved patient outlook and daily living through compassionate care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Ambulated individuals around home, public and medical locations.
  • Completed scheduled patient check-ins and progress reports for clients.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Red Roof Inn Plus
Newark, NJ

Hotel Housekeeper
02.2018 - 07.2019

Job overview

  • Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
  • Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
  • Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

ALL POINTS SHIPPING
Garfield, NJ

Office Manager
01.2016 - 01.2018

Job overview

  • Managed all customer interactions and calculations of homeowner square-footage requirements
  • Performed the day-to-day oversight of all movers and dispatching of jobs
  • Assisted with interviews and hiring of movers and drivers
  • Tracked and ordered materials and supplies
  • Kept accurate lists of all vehicles to assure proper inspections and registrations
  • Arranged for vehicle rentals when required
  • Managed the scheduling and booking of services
  • Created schedule, workflow, and executed payroll with 100% accuracy.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Managed office budget to handle inventory, postage and vendor services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

MODELL’S SPORTING GOODS
Paterson, NJ

Head Cashier
01.2013 - 01.2016

Job overview

  • Provide customer service, ring up items at the cash register, and handle customer payments
  • Help train new employees how to use the register and the correct procedures to follow
  • Communicate any concerns that arise with cashiers or customers to manager
  • Perform duties such as accessing the cash safe to balance register drawers and voiding mistakes in ringing up items
  • Responsible for monitoring store to prevent loss
  • Engaged with customers to ensure complete satisfaction.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Swept, mopped and sanitized wooden and tile floors.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

GALAXIE ELECTRONICS AND VIDEO GAMES
Paterson, NJ

Assistant Manager
01.2007 - 01.2011

Job overview

  • Assisted store sales manager in day-to-day operations and facilitated employee training
  • Proactively engaged with customers to resolve issues (i.e
  • New connections, disconnections, retention, technical issues) which resulted in customer satisfaction
  • Managed inventory to confirm items were accounted for
  • Conducted proper opening and closing of the retail location following company policy to minimize security risks.

Education

Berkeley College

Surgical Processing Technician Certification Program
01.2013

John F. Kennedy HS

Paterson, NJ
01.2005

Skills

  • Compassionate Client Care
  • Care Plan Management
  • Relationship Building
  • Client Education
  • Bedside Care
  • Caring Companionship
  • Social Perceptiveness
  • Clear Communication
  • Attentive to People
  • Community Activities
  • Personal Hygiene Assistance
  • First aid and safety
  • Medication Administration
  • Progress documentation
  • Patient care
  • Verbal and written communication skills
  • Medical office administration
  • Flexible schedule and availability
  • Direct Patient Care
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Caregiver

David Fuller
06.2020 - 10.2022

Hotel Housekeeper

Red Roof Inn Plus
02.2018 - 07.2019

Office Manager

ALL POINTS SHIPPING
01.2016 - 01.2018

Head Cashier

MODELL’S SPORTING GOODS
01.2013 - 01.2016

Assistant Manager

GALAXIE ELECTRONICS AND VIDEO GAMES
01.2007 - 01.2011

Berkeley College

Surgical Processing Technician Certification Program

John F. Kennedy HS

Paterson, NJ

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Crystal Figueroa