Crystal Fitch
Englewood,FL
Summary
Accomplished in enhancing customer experiences at Boca Blooms by Valley Forge Flowers, I excel in exceptional customer service and point-of-sale operations. Leveraging an outgoing personality with excellent communication skills, I significantly contribute to team success. Expert in payment processing and adept at new teller training, my focus on customer satisfaction and efficiency stands out.
Overview
9
9
years of professional experience
Work History
Sales Associate
Boca Blooms by Valley Forge Flowers
Boca Grande, FL
05.2021 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Barnichol Hardware
Boca Grande, FL
03.2018 - 05.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Customer Care Representative
Harbor Home Services Kitchen & Bath Design Studio
Rotonda West, FL
04.2016 - 08.2018
- Answered customer inquiries over the phone and via email.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
- Engaged with customers to address inquiries about services and products.
- Collected deposits or payments and arranged for billing.
Education
High School Diploma -
Lemon Bay High School
Englewood, FL06-2015
Skills
- Outgoing personality
- Exceptional customer service
- Excellent communication skills
- Store opening and closing
- Payment processing
- Shipment processing
- Cash handling accuracy
- Point of sale operation
- New teller training
- Verbal/written communication
References
References available upon request.
Timeline
Sales Associate
Boca Blooms by Valley Forge Flowers
05.2021 - Current
Sales Associate
Barnichol Hardware
03.2018 - 05.2021
Customer Care Representative
Harbor Home Services Kitchen & Bath Design Studio
04.2016 - 08.2018
High School Diploma -
Lemon Bay High School
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