Crystal Flores-Ramirez
Lubbock,TX
Summary
Surgical professional committed to delivering high-quality patient care and surgical support. Proven ability to ensure sterile environments and manage surgical instruments, contributing to successful surgeries. Valued team collaborator known for reliability and adaptability, with strong skills in equipment maintenance and effective communication.
Professional, experienced Treatment Coordinator with strong background in patient care and administrative support. Skilled in developing individualized care plans, managing patient records, and coordinating with healthcare teams to ensure optimal outcomes. Known for effective communication, adaptability, and results-driven approach. Proven ability to foster collaboration and meet evolving needs in dynamic healthcare environment.
Overview
10
10
years of professional experience
Work History
RDA- Surgical Tech
Lubbock Dental Specialist
Lubbock, TX
06.2024 - 02.2026
- Assisted in preparing surgical instruments and sterile supplies for dental procedures.
- Maintained cleanliness and organization of the surgical environment to ensure patient safety.
- Supported dental surgeons during procedures by anticipating needs and providing necessary tools efficiently.
- Monitored patient vital signs during surgery, reporting any changes to the surgical team promptly.
Lead RDA/Treatment Coordinator
Lubbock Dental Perio & Implant Center
Lubbock, TX
12.2018 - 06.2024
- Coordinated patient insurance verification processes to ensure accurate financial information.
- Trained new staff on financial policies and software systems for increased operational efficiency.
- Developed educational materials for patients regarding financial options and assistance programs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Treatment/financial Coordinator/Floater RDA
Lubbock Dental Care
Lubbock, TX
01.2016 - 11.2018
- Explained insurance benefits, fees and procedures to patients.
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
Education
Registered Dental Assistant - Registered Dental Assistant
Texas Careers
Lubbock, TX05.2006
Skills
- Operating room safety
- Patient care
- Workplace safety
- Pre-surgical preparation
- Inventory counts
- Medication administration
- Preoperative preparation
- Transporting patients
- Pre- and post-surgical counts
- Administering medications
- Equipment sterilization
- Surgical procedures
- Customer service
- Patient care coordination
- Appointment scheduling
- Patient education
- Patient documentation
Timeline
RDA- Surgical Tech
Lubbock Dental Specialist
06.2024 - 02.2026
Lead RDA/Treatment Coordinator
Lubbock Dental Perio & Implant Center
12.2018 - 06.2024
Treatment/financial Coordinator/Floater RDA
Lubbock Dental Care
01.2016 - 11.2018
Registered Dental Assistant - Registered Dental Assistant
Texas Careers