Crystal Flowers
White,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Pappies Eats- Ricketts Glen State Park Concession
03.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Lens Stock Order, Picker
Luzerne Optical
12.2021 - 10.2022
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety protocols and procedures to minimize workplace accidents.
- Verified proper labeling and identification on all orders before shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Sorted and organized items in designated areas for easy access.
- Scanned and verified UPC codes for all products to aid in identification.
Field Manager
Putnam Co School Nutrition
08.2016 - 01.2020
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Tracked key performance indicators and enforced quality control measures.
- Maintained technical knowledge of regulations, industry trends and applicable laws regarding human resources for operation.
- Performed quality control inspections on phases of field operations.
- Facilitated field operations through supervision and direction of field personnel.
- Collaborated with multiple departments to meet operational deadlines.
- Developed and implemented processes and strategies to achieve operational goals.
Manager
Cheddars Casual Cafe
07.2006 - 05.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Cookeville High School
Cookeville, TN05.2020
Skills
- Inventory Control
- Staff Retention Programs
- Change Implementation
- Staff Motivation
- Cost Analysis and Savings
- Human Resources Leadership
- Staffing
- Budgeting and Cost Control Strategies
- Sound Judgment
- Packaging and Sanitation
- Time Management
- Operations Management
- Performance Improvement
Certification
- Certified ServeSafe Certificate Holder
- Certified ServSafe Instructor & Proctor
Timeline
General Manager
Pappies Eats- Ricketts Glen State Park Concession
03.2022 - Current
Lens Stock Order, Picker
Luzerne Optical
12.2021 - 10.2022
Field Manager
Putnam Co School Nutrition
08.2016 - 01.2020
Manager
Cheddars Casual Cafe
07.2006 - 05.2016
High School Diploma -
Cookeville High School
- Certified ServeSafe Certificate Holder
- Certified ServSafe Instructor & Proctor
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