Crystal Frasier
Macon,GA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team member position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bulk Driver/ Clerk
Home goods disturbution center
01.2018 - Current
- Trained new bulk drivers in the proper operation of equipment, safety procedures, and company policies, ensuring a seamless transition into the role.
- Contributed to team success by collaborating closely with colleagues to share workload during periods of high demand or short staffing.
- Maintained vehicle safety through regular inspections and timely repairs, reducing breakdowns and ensuring reliability.
- Participated in ongoing professional development opportunities to stay informed of industry changes and maintain relevant skills.
Store Associate
Target
01.2009 - 10.2015
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Assisted other team members in navigating large loads.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Gift Shop Clerk
Cracker Barrel
10.2012 - 06.2015
- Increased customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Boosted sales through effective product recommendations, based on customer preferences and needs.
- Assisted customers in selecting suitable gift items, ensuring their satisfaction with the chosen products and maintaining a positive brand image for the shop.
- Implemented creative marketing strategies to drive interest in seasonal or promotional items among potential customers.
- Assisted with visual merchandising and store displays to attract customers and promote gift shop items.
Hostess
Oasis Bow
07.2004 - 10.2005
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Health Care in Phlebotomy Technician -
North Georgia Technical College
Clarkesville, GAGED -
North Georgia Technical College
Clarkesville, GA06.2016
Skills
- Customer service in retail (6 years)
- Customer service
- Retail sales
- Cash handling
- Shift management
- Organizational skills
- Typing
- Cash register
- Sales
- Phone etiquette
- Medical terminology
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Front desk
- Word processing
Certification
Driver's License
Timeline
Bulk Driver/ Clerk
Home goods disturbution center
01.2018 - Current
Gift Shop Clerk
Cracker Barrel
10.2012 - 06.2015
Store Associate
Target
01.2009 - 10.2015
Hostess
Oasis Bow
07.2004 - 10.2005
Health Care in Phlebotomy Technician -
North Georgia Technical College
GED -
North Georgia Technical College
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