Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Friday

Tulsa,OK

Summary

Looking to join the dynamic workforce that grows and will show off skills obtained.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Teacher

Turning New Leafs Family Child Care
06.2022 - 10.2024
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.

PCT/CCHT Administrative Assistant

Davita
03.2021 - 06.2022
  • Direct patient care and proficient skills with cannulation
  • Ability to prioritize patient care and patient schedule
  • Preceptor to new teammates
  • Ability to follow policy and procedure as it directly relates to the job
  • Setting up and stringing dialysis machines per policy and procedure

Accountable Health Community /Navigator

Tulsa Health Department
12.2019 - 01.2021
  • Servicing the community with resources
  • Researching available what's in the area where beneficiary lives
  • Follow Up with client on any needs they may need

Patient Access Rep

USMD
01.2018 - 10.2019
  • Servicing the Patient
  • NextGen
  • Phones
  • Check In/Out
  • Billing
  • Scanning
  • Mail Sorting

Patient Access Rep

Medrite
06.2016 - 08.2017
  • Company Overview: Pulmonary doctor
  • Assisting the doctor and nurse with equipment
  • Phones
  • Using Patient system Epic
  • Billing
  • Coding
  • Taking Payments from patients
  • Adjusting payments on account
  • Pulmonary doctor

ADMINISTRATION

Family Medicine Associates
08.2011 - 06.2015
  • Company Overview: A family practice office
  • Assisting patients with check in/out
  • Billing
  • Coding
  • Filing
  • Pbx/phones
  • Microsoft spreed sheets
  • Excell
  • Powerpoint
  • A family practice office

Auditor

TCIM
05.2009 - 07.2011
  • Listening to sales agent calls making sure sales are accurate and precise with no misleading information
  • Track and report on inaccurate call content

Nurse Aide

OSU Medical Center
05.2008 - 01.2010
  • Assisting patients with daily care
  • Conducting vitals
  • Creating admission packets

Education

Associate of Applied Science - Healthcare Administration

Brown Mackie College
Tulsa, OK
09-2011

Skills

  • Equipment setup
  • Motivational interviewing
  • HIPAA
  • Advanced nephrology proficiency
  • Anatomy and physiology
  • Qualified pain management coder
  • HIPAA compliance
  • Appeals processing
  • CPT coding
  • Medical billing procedures
  • Patient account management
  • Claim submission
  • Insurance verification
  • Healthcare claim coding

Certification

Certified Dialysis Tech

Timeline

Teacher

Turning New Leafs Family Child Care
06.2022 - 10.2024

PCT/CCHT Administrative Assistant

Davita
03.2021 - 06.2022

Accountable Health Community /Navigator

Tulsa Health Department
12.2019 - 01.2021

Patient Access Rep

USMD
01.2018 - 10.2019

Patient Access Rep

Medrite
06.2016 - 08.2017

ADMINISTRATION

Family Medicine Associates
08.2011 - 06.2015

Auditor

TCIM
05.2009 - 07.2011

Nurse Aide

OSU Medical Center
05.2008 - 01.2010

Associate of Applied Science - Healthcare Administration

Brown Mackie College

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Crystal Friday