Crystal Friday
Tulsa,OK
Summary
Looking to join the dynamic workforce that grows and will show off skills obtained.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Teacher
Turning New Leafs Family Child Care
06.2022 - 10.2024
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
PCT/CCHT Administrative Assistant
Davita
03.2021 - 06.2022
- Direct patient care and proficient skills with cannulation
- Ability to prioritize patient care and patient schedule
- Preceptor to new teammates
- Ability to follow policy and procedure as it directly relates to the job
- Setting up and stringing dialysis machines per policy and procedure
Accountable Health Community /Navigator
Tulsa Health Department
12.2019 - 01.2021
- Servicing the community with resources
- Researching available what's in the area where beneficiary lives
- Follow Up with client on any needs they may need
Patient Access Rep
USMD
01.2018 - 10.2019
- Servicing the Patient
- NextGen
- Phones
- Check In/Out
- Billing
- Scanning
- Mail Sorting
Patient Access Rep
Medrite
06.2016 - 08.2017
- Company Overview: Pulmonary doctor
- Assisting the doctor and nurse with equipment
- Phones
- Using Patient system Epic
- Billing
- Coding
- Taking Payments from patients
- Adjusting payments on account
- Pulmonary doctor
ADMINISTRATION
Family Medicine Associates
08.2011 - 06.2015
- Company Overview: A family practice office
- Assisting patients with check in/out
- Billing
- Coding
- Filing
- Pbx/phones
- Microsoft spreed sheets
- Excell
- Powerpoint
- A family practice office
Auditor
TCIM
05.2009 - 07.2011
- Listening to sales agent calls making sure sales are accurate and precise with no misleading information
- Track and report on inaccurate call content
Nurse Aide
OSU Medical Center
05.2008 - 01.2010
- Assisting patients with daily care
- Conducting vitals
- Creating admission packets
Education
Associate of Applied Science - Healthcare Administration
Brown Mackie College
Tulsa, OK09-2011
Skills
- Equipment setup
- Motivational interviewing
- HIPAA
- Advanced nephrology proficiency
- Anatomy and physiology
- Qualified pain management coder
- HIPAA compliance
- Appeals processing
- CPT coding
- Medical billing procedures
- Patient account management
- Claim submission
- Insurance verification
- Healthcare claim coding
Certification
Certified Dialysis Tech
Timeline
Teacher
Turning New Leafs Family Child Care
06.2022 - 10.2024
PCT/CCHT Administrative Assistant
Davita
03.2021 - 06.2022
Accountable Health Community /Navigator
Tulsa Health Department
12.2019 - 01.2021
Patient Access Rep
USMD
01.2018 - 10.2019
Patient Access Rep
Medrite
06.2016 - 08.2017
ADMINISTRATION
Family Medicine Associates
08.2011 - 06.2015
Auditor
TCIM
05.2009 - 07.2011
Nurse Aide
OSU Medical Center
05.2008 - 01.2010
Associate of Applied Science - Healthcare Administration
Brown Mackie College