Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Friedrichs

Sheboygan,WI

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience

Work History

Machine Operator

Bemis Manufacturing
01.2026 - 03.2026
  • Operated machinery and performed quality inspections.
  • Maintained safety standards and production efficiency.

Inside Store Team Member / Delivery Driver

Papa John’s
10.2024 - 01.2026
  • Assisted customers in-store and handled delivery logistics.
  • Ensured timely and accurate order fulfillment.

Stocker/Cleaner

Harbor Petro
10.2022 - 10.2024
  • Stocked shelves and maintained cleanliness of the store.
  • Assisted customers and supported store operations.

Overnight Supervisor / Care Staff

CRL Woodland Manor
03.2019 - 11.2022
  • Supervised overnight staff and ensured resident care.
  • Managed emergency situations and maintained safety protocols.

Stocker/Cleaner

Clark Oil & Refining
03.2015 - 05.2019
  • Maintained inventory and cleanliness.
  • Supported daily store functions and customer needs.

Customer Service Representative

APAC Customer Services
08.2010 - 04.2016
  • Managed high-volume customer calls and resolved issues efficiently.
  • Provided excellent customer support and maintained customer satisfaction.

Education

HSED +2 -

Lakeshore Technical College

Skills

  • Excellent interpersonal skills
  • Consistently demonstrates genuine empathy
  • Effective communication and Active listening
  • High-volume call handling
  • Customer First approach and First call resolution
  • CRM Platforms
  • Attention to detail
  • Strong work ethic
  • Teamwork and collaboration
  • Computer skills
  • Friendly, positive attitude and tone
  • Problem-solving

Timeline

Machine Operator

Bemis Manufacturing
01.2026 - 03.2026

Inside Store Team Member / Delivery Driver

Papa John’s
10.2024 - 01.2026

Stocker/Cleaner

Harbor Petro
10.2022 - 10.2024

Overnight Supervisor / Care Staff

CRL Woodland Manor
03.2019 - 11.2022

Stocker/Cleaner

Clark Oil & Refining
03.2015 - 05.2019

Customer Service Representative

APAC Customer Services
08.2010 - 04.2016

HSED +2 -

Lakeshore Technical College