CRYSTAL FYFE
Client Executive
Redmond,WA
Summary
Organized and dependable Client Executive successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Director Risk Management
AHT Insurance
Seattle, WA
06.2022 - Current
- Currently managing large, complex book of business with focus on financial institutions, education and non-profits
- Proactively developing trusted relationships with clients, insurance company partners and colleagues.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Actively recruiting new team members through network of existing contacts
- Keenly interested in implementing process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Client Executive
Parker Smith & Feek
Bellevue, WA
08.2018 - 06.2022
- Managed complex insurance programs for hospitals and doctors' clinics
- Developed and maintained business relationships with high level of integrity, trust, honesty, and creativity
- Analyzed client contracts for insurance purposes and communicated findings to clients and account team
- Educated clients on new products or services to increase customer engagement
- Mentored and supported commercial staff in areas of technical insurance matters, procedural matters, and communication effectiveness
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
Account Executive
Aon Risk Services West, Inc
Seattle, WA
04.2011 - 03.2018
- Managed complex insurance programs for national and international accounts including private, public, and non-profit organizations
- Achieved Client Promise Award for obtaining consistently positive client surveys
- Achieved Extra Mile Award for employees who perform above and beyond expectations
- Retained 97% of clients throughout employment
Account Manager
Aon Reed Stenhouse, Inc
, Victoria
12.2005 - 03.2011
- Managed Exclusive Architects and Engineers Professional Liability Program
- Managed Exclusive Canadian Museum Association Program including Management Liability
- Prepared and present specifications to underwriters negotiating for breadth of coverage and competitive pricing
- Prepared renewal and new business proposals in accurate, professional, and timely manner
- Retained between 93-97% of clients throughout employment
Skills
Strong Written and Verbal Communication
undefinedCertification
Canadian Accredited Insurance Broker
Timeline
Associate Director Risk Management
AHT Insurance
06.2022 - Current
Client Executive
Parker Smith & Feek
08.2018 - 06.2022
Account Executive
Aon Risk Services West, Inc
04.2011 - 03.2018
Account Manager
Aon Reed Stenhouse, Inc
12.2005 - 03.2011
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