Crystal Gafare
Riverside Lanes
Ahsahka,United States
22
years of professional experience
Guest satisfaction is my main priority
I work at a good fast pace
And love offering exceptional customer service
Work History
Bartender/ Cocktail Sever
3 Years 7 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Accurately processed orders using point-of-sale system, maintaining efficiency during peak hours.
- Collaborated with team members to ensure timely food and beverage delivery, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on menu offerings and service protocols, fostering a collaborative team atmosphere.
- Monitored inventory levels and assisted with ordering supplies, optimizing operational efficiency in restaurant management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Sever
2 Years 7 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Accurately processed orders using point-of-sale system, maintaining efficiency during peak hours.
- Collaborated with team members to ensure timely food and beverage delivery, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on menu offerings and service protocols, fostering a collaborative team atmosphere.
- Monitored inventory levels and assisted with ordering supplies, optimizing operational efficiency in restaurant management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Associate of Arts - Executive And Medical Administrative Assistant
Skills
I love working with money and customers
I'm always on time
I try my hardest to deal with large sums of people
I stock clean and do dishes
Timeline
Sever
Riverside Lanes
01.2024 - 08.2026Read More
Bartender/ Cocktail Sever
Lancer Lanes And Casino
01.2005 - 08.2008Read More
Walla Walla Community College
Associate of Arts from Executive And Medical Administrative Assistant
Read More