Rajah Hunt
Summary
In the restaurant business it’s about providing the guests with service to remember, loving what you do and up selling. My way of building a strong rapport with guests is simple, remember the regular’s names, knowing what they usually order and anticipating their needs. I smile a lot because I am a happy person and that’s something guests often remember about me. I love people and giving them an experience that makes them want to keep coming back.
Overview
11
11
years of professional experience
Work History
Floor Sever / Cocktail Server
BJ’s Restaurant & Brewhouse
05.2024 - 10.2024
- As a floor server I had help from the hosts and runners
- Someone to greet and seat my guests, drop off our 200+ item menus and utensils until
- We were sat accordingly in our 6 table sections
- Moving into Cocktail is polar opposite than being on the floor
- Cocktail is an area where guests seat themselves, servers do everything without the help of a hostess and food runner
- In cocktail you can have up to10 tables
- Busted and cleaned our own tables
- Delivered food and drinks
- With both roles of floor and cocktail I was shift leader, opener and closer of the restaurant
Server
Norms
12.2019 - 10.2023
- At Norms I greet all customers that come within a 5ft radius of me
- The menu changed every 3 months so it was vital to know about the specials and new items added to the menu
- If customers are having a hard time deciding on what they want I throw out recommendations
- Answer any questions about the menu and restaurant services
- Preparing final bills and present them to customers
- Complete side work at the end of each shift
- Helping all team members when help is needed
- Thanking all guest for their visit and inviting them to come back again
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly and anticipated guests needs
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Deli Clerk
WinCo Foods
01.2019 - 12.2019
- As a deli clerk I react to customers quickly and positively
- I provide impeccable customer service to deli counter customers by answering any questions, offering samples, making suggestions and responding to request
- On a daily basis I take specialty orders for customers interested in chicken, party trays and different platters
- Refreshing the case daily
- Promoting what’s on sale, putting samples out and pointing out the green tags!
- Maintaining a clean work area, whipping down surfaces and machines after each use
- Making sure I follow safety and sanitation procedures set by the company
- Cooperating with other team members to make sure we ensure satisfaction
Server/Waitress
M’dears Bakery & Bistro
02.2016 - 10.2018
- Providing positive customer service
- Greeting customers upon arrival, seating them, providing them with menus, making suggestions and giving them information on the menus
- Informing customers about the daily specials
- Obtaining cash by totaling charges, issuing bills, accepting payments, returning change or credit cards and signed receipts to patrons
- Proving welcoming phone greeting for Togo orders
- Bust own tables, wipe and reset them
- Multitasker and being flexible
- Concluding dining experience by acknowledging their choice of the restaurant and inviting them to join us again
Cashier/Bakery Tech
Ralphs Grocery Company
09.2013 - 08.2014
- Received payment by cash, cards, checks and vouchers or automatic pay
- Issued receipts, refunds and change to customers
- Assist customers by providing information and solving customer complaints
- Maintain clean and orderly checkout and complete other general cleaning duties
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct
- Observe color of products being baked and adjust oven temperatures humidity, or conveyor speeds accordingly
- Rolled, knead, cut, or shape dough
- Apply glazes, icing and other toppings
- Prepare and maintain inventory product records
- Operate slicing or wrapping machines
Education
Communications
California State University Northridge
Skills
- Professional and courteous
- Attentive to customers needs
- Being alert, aware and prompt
- Team player
- High Energy Level
- Cash Handling
Timeline
Floor Sever / Cocktail Server
BJ’s Restaurant & Brewhouse
05.2024 - 10.2024
Server
Norms
12.2019 - 10.2023
Deli Clerk
WinCo Foods
01.2019 - 12.2019
Server/Waitress
M’dears Bakery & Bistro
02.2016 - 10.2018
Cashier/Bakery Tech
Ralphs Grocery Company
09.2013 - 08.2014
Communications
California State University Northridge
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