Crystal Gallant
San Antonio,TX
Summary
Self-motivated and flexible team player with extensive experience in healthcare settings. Skilled in time management, problem resolution, and fostering a collaborative atmosphere to enhance operational efficiency and patient satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
Work History
NRCMA
San Antonio Kidney Disease Center
San Antonio, TX
10.2020 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- CCM
- Meeting MIPS Standards
- Checking in and out patients
- Phlebotomy
- Chart Prep
- Setting up hospital follow ups
- Collecting Copays
- Practice Management Charts
- We managed about 26 patients per provider in a 5-hour span
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
NRCMA
Imed Internal Medicine
San Antonio, TX
11.2013 - 09.2019
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Answering Multi phone lines
- Injections
- EKG's
- Triage Patient's
- Checking in and out patient's
- ECW10 Charts
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Diaploma - Medical Assistant
Concorde Career College
San Antonio, TX02-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving/Resolution
- Management/Shift Leader skill
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Calm under pressure
- Organization and time management
- Active listening
- Team leadership
- Staff training/Staff management
- Maintaining compliance
Timeline
NRCMA
San Antonio Kidney Disease Center
10.2020 - 02.2026
NRCMA
Imed Internal Medicine
11.2013 - 09.2019
Diaploma - Medical Assistant
Concorde Career College