Crystal Gallegos
Houston,TX
Summary
Dynamic professional with a proven track record in high-pressure environments, including the City of Houston Police Department. Skilled in time management and fostering community trust, I excel in roles requiring attention to detail and excellent communication. Fluent in Spanish, I seamlessly blend hard and soft skills to enhance team and public engagement.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Police Officer
City of Houston Police Department
Houston, TX
12.2021 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Barista
Compass Group Management
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Education
Criminal Justice -
University of Houston Downtown
Houston, TXCriminal Justice -
Lonestar College North Harris
Houston, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive and creative
- I can write, speak, and read fluently in Spanish
Certification
40 hrs Basic investigator class
Flock certified
Timeline
Police Officer
City of Houston Police Department
12.2021 - Current
Barista
Compass Group Management
Criminal Justice -
University of Houston Downtown
Criminal Justice -
Lonestar College North Harris