Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Crystal Gambardella

Summary

Compassionate Charge Nurse offers 8 years of patient care and advocacy within Pediatric Emergency Department. Highly skilled in charting, managing patient intake and discharges and monitoring patient care progress. Well-versed in promoting policies and protocols to achieve core measures and maintain patient and staff safety. Demonstrated success in cultivating strong patient rapport to drive positive patient outcomes and experiences. Passionate about staff education, development, and mentoring within department.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Charge Nurse, Pediatric Emergency Department

Bon Secours Mercy Health
03.2022 - Current
  • Excels at delivering patient care while leading, guiding, and supporting nursing staff to complete all tasks efficiently and on time—a compassionate nurse with solid judgment and problem-solving skills and a demonstrated ability to handle stressful situations while providing family-centered care.
  • Coordinated nursing care on unit with medical providers and staff including monitoring patient orders, communicating with ancillary departments, and in-patient providers and staff.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Supervised and managed staffing ratios based on incoming volume and acuity of patients.
  • Trained, supported, and educated new to practice nurses and new nurses to the department in proper techniques, care standards, operational procedures, and safety protocols.

Registered Nurse, Pediatric Emergency Department

Bon Secours Mercy Health
01.2016 - 03.2022
  • Proficient in collaboration and communication with multidisciplinary team for age-specific patient care including: triage level assessment and assignment, head-to-toe assessments, family centered care and education, PIV placement and lab specimen collection on patients ranging from neonates to 23 years old.
  • Collaborated with medical providers to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, management and lifestyle options.
  • Oriented and educated new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals as well as patients developmental needs.

Supplemental Staffing Care Partner

VCU Health Systems
06.2014 - 01.2016
  • Assisted in maintaining a safe and healing environment for patients and staff all while providing age-specific care related to completing activities of daily living, lab draws, IV placement, vital signs, and EKGs.

Associate Category Manager

McKesson Medical-Surgical
07.2011 - 10.2012
  • Managed sales, total gross profit & category strategies in the following major pharmaceutical categories: OTC drugs, Contrast Media, & Cardiology
  • Managed and implemented pilot program for in-office generic drug samples within physician offices.

Marketing Specialist

McKesson Medical-Surgical
05.2007 - 06.2011
  • Served as corporate liaison between 200+ sales reps and McKesson Brand in Long Term Care and Home Care; interacted with 450+ sales reps in Primary Care through regional meetings
  • Led sales trainings, vendor fairs, trade shows, and customer seminars on McKesson Brand for all markets
  • Managed and executed product booth at national sales meeting for 600+ sales representatives
  • Managed 40+ product launches to specific timelines to achieve strategic goals and managed product selection for catalog production including 1,200+ products
  • Developed online product sample fulfillment process for 6000+ products
  • Conducted financial analysis for the strategic planning of quarterly promotions to increase sales and account penetration for Primary Care market
  • Developed Long Term Care and Home Care Conversion Opportunity report utilizing Showcase software.

Education

B.S., Nursing -

Bon Secours Memorial College of Nursing (BSMCON)
Richmond, VA
12.2015

B.S., Marketing & Business Law, Psychology Minor -

Virginia Commonwealth University (VCU)
Richmond, VA
05.2007

Skills

  • Team Leadership
  • Fast-Paced Decision-Making
  • Interdisciplinary Collaboration
  • EMR Systems
  • Supply Management
  • Staff Education, Training, and Development
  • Mentoring and Coaching
  • Conflict and Issue Resolution

Accomplishments

  • Magnet Clinical Nurse of the Year 2022
  • Clinical Nurse IV
  • Night Shift and Weekend Committee Member 2022-2023
  • Pediatric Code Blue Committee Member starting January 2024
  • Epic Consolidation Superuser
  • En-Fit Superuser
  • Unit Downtime Champion
  • Well-being Champion starting 2024
  • Supply Management Support for Unit

Certification

  • Basic Life Support
  • Pediatric Advanced Life Support
  • Advanced Cardiac Life Support
  • Certified Pediatric Nurse

Timeline

Charge Nurse, Pediatric Emergency Department

Bon Secours Mercy Health
03.2022 - Current

Registered Nurse, Pediatric Emergency Department

Bon Secours Mercy Health
01.2016 - 03.2022

Supplemental Staffing Care Partner

VCU Health Systems
06.2014 - 01.2016

Associate Category Manager

McKesson Medical-Surgical
07.2011 - 10.2012

Marketing Specialist

McKesson Medical-Surgical
05.2007 - 06.2011

B.S., Nursing -

Bon Secours Memorial College of Nursing (BSMCON)

B.S., Marketing & Business Law, Psychology Minor -

Virginia Commonwealth University (VCU)
Crystal Gambardella