Crystal Garcia
Carson,CA
Summary
Superior work ethic combined with resourceful and upbeat nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Handles team needs with forward-thinking strategies and strong focus on daily requirements.
Overview
4
4
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
11.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Resident Assistant
California State University Dominguez Hills
08.2022 - Current
- Attended, participated, and contributed to Weekly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Serve in an on-duty rotation. Regular walkthrough of the residential community when offices are closed and responding to emergencies/ other urgent needs.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Lumper
Acuity Brands
05.2022 - 08.2022
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
- Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges.
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
- Ensured accurate inventory counts with meticulous attention to detail during the loading and unloading process.
Catering Server
Events Of Your Life
08.2020 - 01.2022
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
Education
No Degree - Finance
California State University - Dominguez Hills
Carson, CA05.2025
High School Diploma -
Arlington High School
Riverside, CA05.2021
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Training Assistance
- Customer Service Management
- Conflict Resolution
- Safety processes and procedures
Languages
Spanish
Limited Working
Timeline
Shift Leader
Jersey Mike's Subs
11.2022 - Current
Resident Assistant
California State University Dominguez Hills
08.2022 - Current
Lumper
Acuity Brands
05.2022 - 08.2022
Catering Server
Events Of Your Life
08.2020 - 01.2022
No Degree - Finance
California State University - Dominguez Hills
High School Diploma -
Arlington High School
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