Seeking to maintain a full-time Medical Assistant position where I can apply interpersonal skills, excellent time management and problem-solving skills. Professional and knowledgeable receptionist offering several years of experience in administrative support and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Sofia Espinoza D.D.S.
21 Brennan St. Ste 1 Watsonville, CA 95076
10.2020 - Current
Greeted incoming patients kindly and provided friendly, knowledgeable assistance.
Confirmed appointments
Kept reception area clean and neat.
Answered phone promptly and professionally.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information
Organized, maintained, and updated information in computer databases.
Handled billing by collecting insurance and patient payments and processed transactions.
Corresponded with patients through email, telephone, or postal mail.
Educated patients on insurance policies and procedures.
Built relationships with patients using active listening and issue resolution to provide excellent service.
Education
Medical Assisting
Cabrillo College
Aptos, CA
01.2024
Associate In Arts In Psychology - Psychology
Cabrillo College
Aptos, CA
05.2022
Associate In Arts In Liberal Arts And Sciences - Liberal Arts And Sciences
Cabrillo College
Aptos, CA
05.2022
High School Diploma -
Pajaro Valley High School
Watsonville, CA
06.2018
AP Spanish Language And Literature - Spanish
Pajaro Valley High School
Watsonville, CA
06.2018
ROP Medical Terminology - Medical Terminology
Pajaro Valley High School
Watsonville, CA
06.2018
Skills
Professional, Reliable
Patient, Kind, Compassionate
Time Management, Able to work under pressure
Prioritization
Organization and Efficiency
Scheduling Appointments
Exam room preparation and clean-up
Rooming patients, Vital signs
Injections, EKG
Computer savvy, Google Docs, Microsoft Word
Billing and Payment Processing
Quickbooks and Dentrix
Experience using credit card terminals
Languages
English
Spanish
Certification
BLS CPR Certified
Seal of Biliteracy
Certificates of Academic Achievement
Volunteer Work
Community service at Our Lady Help of Christian’s Church
Community service at Jacob’s Heart
Timeline
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
Medical Assisting
Cabrillo College
Associate In Arts In Psychology - Psychology
Cabrillo College
Associate In Arts In Liberal Arts And Sciences - Liberal Arts And Sciences