Crystal Garcia-Carrillo
Receptionist
Watsonville,CA
Summary
Seeking to maintain a full-time Medical Assistant position where I can apply interpersonal skills, excellent time management and problem-solving skills. Professional and knowledgeable receptionist offering several years of experience in administrative support and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
- Greeted incoming patients kindly and provided friendly, knowledgeable assistance.
- Confirmed appointments
- Kept reception area clean and neat.
- Answered phone promptly and professionally.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information
- Organized, maintained, and updated information in computer databases.
- Handled billing by collecting insurance and patient payments and processed transactions.
- Corresponded with patients through email, telephone, or postal mail.
- Educated patients on insurance policies and procedures.
- Built relationships with patients using active listening and issue resolution to provide excellent service.
Education
Medical Assisting
Cabrillo College
Aptos, CA01.2024
Associate In Arts In Psychology - Psychology
Cabrillo College
Aptos, CA05.2022
Associate In Arts In Liberal Arts And Sciences - Liberal Arts And Sciences
Cabrillo College
Aptos, CA05.2022
High School Diploma -
Pajaro Valley High School
Watsonville, CA06.2018
AP Spanish Language And Literature - Spanish
Pajaro Valley High School
Watsonville, CA06.2018
ROP Medical Terminology - Medical Terminology
Pajaro Valley High School
Watsonville, CA06.2018
Skills
- Professional, Reliable
- Patient, Kind, Compassionate
- Time Management, Able to work under pressure
- Prioritization
- Organization and Efficiency
- Scheduling Appointments
- Exam room preparation and clean-up
- Rooming patients, Vital signs
- Injections, EKG
- Computer savvy, Google Docs, Microsoft Word
- Billing and Payment Processing
- Quickbooks and Dentrix
- Experience using credit card terminals
Languages
English
Spanish
Certification
- BLS CPR Certified
- Seal of Biliteracy
- Certificates of Academic Achievement
Volunteer Work
- Community service at Our Lady Help of Christian’s Church
- Community service at Jacob’s Heart
Timeline
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
Medical Assisting
Cabrillo College
Associate In Arts In Psychology - Psychology
Cabrillo College
Associate In Arts In Liberal Arts And Sciences - Liberal Arts And Sciences
Cabrillo College
High School Diploma -
Pajaro Valley High School
AP Spanish Language And Literature - Spanish
Pajaro Valley High School
ROP Medical Terminology - Medical Terminology
Pajaro Valley High School
Similar Profiles
EDUARDO ESPINOZAEDUARDO ESPINOZA
Encargado de litigio en el área penal at Espinoza | Espinoza AbogadosEncargado de litigio en el área penal at Espinoza | Espinoza Abogados
Sarah FordSarah Ford
Dental Receptionist at Keith Mellovitz, D.D.S., and Joshua Grumet, D.D.S.Dental Receptionist at Keith Mellovitz, D.D.S., and Joshua Grumet, D.D.S.
Barbara BullockBarbara Bullock
Business Office Coordinator at Anthony DiGregorio, D.D.S. /Michael Will, D.D.S.Business Office Coordinator at Anthony DiGregorio, D.D.S. /Michael Will, D.D.S.
Salvador CarrilloSalvador Carrillo
Electrician at Paradise Electrical ServicesElectrician at Paradise Electrical Services
Nicolas VillaronNicolas Villaron
Pet Sitter at Derrick More JrPet Sitter at Derrick More Jr