Crystal Melina Garcia-Carrillo
45 Packard Ln, Watsonville,CA
Summary
Seeking to maintain a full-time Medical Assistant position where I can apply interpersonal skills, excellent time management, and problem-solving skills to provide quality care to patients. Knowledgeable and highly motivated Certified Medical Assistant with the ability to handle clinical and administrative tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Santa Cruz Community Health
01.2025 - Current
- Welcome and greet patients with polite manner
- Room patients and complete full intake; verify patient demographics and allergies
- Check and document patient’s vital signs
- Administer intramuscular, subcutaneous, and ventrogluteal injections
- TB injection administration
- Perform CLIA-Waived lab testing; rapid strep test, covid/ flu test, HCG testing, hemoglobin, hemoglobin A1c and in-house urine dipsticks
- Assist with diagnostic testing by collecting and processing specimens
- Perform EKGs
- Provide clear instructions in detail to patients ensuring understanding
- Sanitize, restock, and organize exam rooms and medical equipment
- Set up trays for procedures
- Complete Prior Authorizations
- Scan documents
- Handle and update electronic medical records
- Schedule appointments
- Handle phone calls
- Send paperwork via fax
- Maintain high standards of professionalism during high-volume, fast paced operations
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
- Greet incoming patients kindly and provide friendly, knowledgeable assistance
- Confirm and schedule appointments
- Translate for patients
- Assist patients with paperwork
- Educate patients on insurance policies and procedures
- Correspond with patients through email, telephone, or postal mail
- Effectively communicate with insurance representatives to collect information or advocate for patients benefits
- Successfully coordinate patient referrals to specialists or other treating dentists
- Send and receive faxes and emails
- Answer the phone promptly and professionally
- Take cash, check, and credit card payments from patients
- Bill insurance companies
- Handle insurance payments
- Book Keeping
- Payroll
- Create paper and electronic charts for new patients
- Organize and update patient charts
- Keep reception area clean, organized, and neat
- Maintain confidentiality of information
- Organize, maintain, and update information in computer databases
- Trained and assisted new employees
Externship
Santa Cruz Community Health
04.2024 - 05.2024
- Roomed patients and completed full intake
- Took patient’s vital signs
- Administered intramuscular injections
- Performed CLIA-Waived lab testing
- Provided instructions to patients
- Cleaned and set up exam rooms
- Handled electronic medical records
- Scheduled appointments
- Handled phone calls
- Sent faxes
- Scanned documents
Education
Medical Assistant Certificate of Achievement -
Cabrillo College
Aptos, CA05.2024
Associate In Arts - Psychology
Cabrillo College
Aptos, CA05.2022
Associate In Arts - Liberal Arts And Sciences
Cabrillo College
Aptos, CA05.2022
High School Diploma - undefined
Pajaro Valley High School
Watsonville, CA06.2018
AP Spanish Language and Literature - undefined
Pajaro Valley High School
Watsonville, CA06.2018
ROP Medical Terminology - undefined
Pajaro Valley High School
Watsonville, CA06.2018
Skills
- Professional, Reliable
- Patient, Kind, Honest, Trust worthy, Compassionate
- Team player
- Time Management, Prioritization
- Organization and Efficiency
- HIPAA Complaint
- Book Keeping and Payroll
- Scheduling Appointments
- Exam room preparation and clean-up
- Rooming patients, Vital signs
- Injections, EKG
- Perform CLIA-Waived Tests
- Computer savvy, Google Docs, Microsoft Word
- Billing and Payment Processing
- Quickbooks and Dentrix
- Experience using credit card terminals
Certification
- BLS CPR Certified
- Seal of Biliteracy
- Certificate of Academic Achievement
- Medical Assistant Certificate of Achievement
LANGUAGES
English
Spanish
Timeline
Certified Medical Assistant
Santa Cruz Community Health
01.2025 - Current
Externship
Santa Cruz Community Health
04.2024 - 05.2024
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
Associate In Arts - Psychology
Cabrillo College
Associate In Arts - Liberal Arts And Sciences
Cabrillo College
High School Diploma - undefined
Pajaro Valley High School
AP Spanish Language and Literature - undefined
Pajaro Valley High School
ROP Medical Terminology - undefined
Pajaro Valley High School
Medical Assistant Certificate of Achievement -
Cabrillo College
Similar Profiles
Aaron OlivaresAaron Olivares
Front Office Assistant at Santa Cruz Community Health CentersFront Office Assistant at Santa Cruz Community Health Centers
Vladimir GarciaguirreVladimir Garciaguirre
Certified Clinical Medical Assistant at Santa Cruz Community HealthCertified Clinical Medical Assistant at Santa Cruz Community Health
Yvette ContrerasYvette Contreras
Front Office Assistant at Santa Cruz Community HealthFront Office Assistant at Santa Cruz Community Health
Jazmin MoralesJazmin Morales
Probation Aide at Santa Cruz County Probation - PretrialProbation Aide at Santa Cruz County Probation - Pretrial
Salvador CarrilloSalvador Carrillo
Electrician at Paradise Electrical ServicesElectrician at Paradise Electrical Services