Crystal Melina Garcia-Carrillo
45 Packard Ln, Watsonville,CA
Summary
Seeking to maintain a full-time Medical Assistant position where I can apply interpersonal skills, excellent time management, and problem-solving skills to provide quality care to patients. Knowledgeable and highly motivated Certified Medical Assistant with the ability to handle clinical and administrative tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Santa Cruz Community Health
01.2025 - Current
- Welcome and greet patients with polite manner
- Room patients and complete full intake; verify patient demographics and allergies
- Check and document patient’s vital signs
- Administer intramuscular, subcutaneous, and ventrogluteal injections
- TB injection administration
- Perform CLIA-Waived lab testing; rapid strep test, covid/ flu test, HCG testing, hemoglobin, hemoglobin A1c and in-house urine dipsticks
- Assist with diagnostic testing by collecting and processing specimens
- Perform EKGs
- Provide clear instructions in detail to patients ensuring understanding
- Sanitize, restock, and organize exam rooms and medical equipment
- Set up trays for procedures
- Complete Prior Authorizations
- Scan documents
- Handle and update electronic medical records
- Schedule appointments
- Handle phone calls
- Send paperwork via fax
- Maintain high standards of professionalism during high-volume, fast paced operations
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
- Greet incoming patients kindly and provide friendly, knowledgeable assistance
- Confirm and schedule appointments
- Translate for patients
- Assist patients with paperwork
- Educate patients on insurance policies and procedures
- Correspond with patients through email, telephone, or postal mail
- Effectively communicate with insurance representatives to collect information or advocate for patients benefits
- Successfully coordinate patient referrals to specialists or other treating dentists
- Send and receive faxes and emails
- Answer the phone promptly and professionally
- Take cash, check, and credit card payments from patients
- Bill insurance companies
- Handle insurance payments
- Book Keeping
- Payroll
- Create paper and electronic charts for new patients
- Organize and update patient charts
- Keep reception area clean, organized, and neat
- Maintain confidentiality of information
- Organize, maintain, and update information in computer databases
- Trained and assisted new employees
Externship
Santa Cruz Community Health
04.2024 - 05.2024
- Roomed patients and completed full intake
- Took patient’s vital signs
- Administered intramuscular injections
- Performed CLIA-Waived lab testing
- Provided instructions to patients
- Cleaned and set up exam rooms
- Handled electronic medical records
- Scheduled appointments
- Handled phone calls
- Sent faxes
- Scanned documents
Education
Medical Assistant Certificate of Achievement -
Cabrillo College
Aptos, CA05.2024
Associate In Arts - Psychology
Cabrillo College
Aptos, CA05.2022
Associate In Arts - Liberal Arts And Sciences
Cabrillo College
Aptos, CA05.2022
High School Diploma - undefined
Pajaro Valley High School
Watsonville, CA06.2018
AP Spanish Language and Literature - undefined
Pajaro Valley High School
Watsonville, CA06.2018
ROP Medical Terminology - undefined
Pajaro Valley High School
Watsonville, CA06.2018
Skills
- Professional, Reliable
- Patient, Kind, Honest, Trust worthy, Compassionate
- Team player
- Time Management, Prioritization
- Organization and Efficiency
- HIPAA Complaint
- Book Keeping and Payroll
- Scheduling Appointments
- Exam room preparation and clean-up
- Rooming patients, Vital signs
- Injections, EKG
- Perform CLIA-Waived Tests
- Computer savvy, Google Docs, Microsoft Word
- Billing and Payment Processing
- Quickbooks and Dentrix
- Experience using credit card terminals
Certification
- BLS CPR Certified
- Seal of Biliteracy
- Certificate of Academic Achievement
- Medical Assistant Certificate of Achievement
LANGUAGES
English
Spanish
Timeline
Certified Medical Assistant
Santa Cruz Community Health
01.2025 - Current
Externship
Santa Cruz Community Health
04.2024 - 05.2024
Receptionist
Sofia Espinoza D.D.S.
10.2020 - Current
Associate In Arts - Psychology
Cabrillo College
Associate In Arts - Liberal Arts And Sciences
Cabrillo College
High School Diploma - undefined
Pajaro Valley High School
AP Spanish Language and Literature - undefined
Pajaro Valley High School
ROP Medical Terminology - undefined
Pajaro Valley High School
Medical Assistant Certificate of Achievement -
Cabrillo College