Crystal Gordillo
Lafayette,CO
Summary
Dynamic professional with a proven track record at Alicia Sanchez Elementary School, excelling in teamwork and collaboration. Enhanced school community through effective communication and event organization. Skilled in problem-solving and attention to detail, with expertise in managing electronic health records. Successfully trained staff, improving efficiency by 20%. Passionate about fostering inclusive environments.
Overview
19
19
years of professional experience
Work History
Volunteer
Alicia Sanchez Elementary School
Lafayette, CO
01.2017 - 09.2025
- Actively volunteer for several years in support of school activities and educational programs across multiple grade levels.
- Served as a dedicated member of the PTA, collaborating with parents, teachers, and administrators to enhance the school community.
- Assisted teachers in classroom settings and supported learning initiatives for students.
- Participated in organizing school events, fundraisers and enrichment activities.
- Provided mentorship and behavioral support to at risk youth through an after school program,fostering a safe and positive environment for personal development.
- Communicated effectively with diverse families and students as a bilingual volunteer, helping bridge language gaps and promote inclusion.
Medical Records Clerk
Clinica Campesina
Boulder, CO
02.2014 - 12.2014
- Managed electronic health records using advanced medical record systems to ensure data accuracy.
- Processed patient information requests, maintaining confidentiality and compliance with HIPAA regulations.
- Coordinated with healthcare providers to streamline documentation processes and improve record accessibility.
- Trained new staff on medical records management protocols, enhancing team efficiency and performance.
Lead Waitress
Frasier Meadows Retirement Community
Boulder, CO
06.2006 - 02.2014
- Supervised dining room operations, ensuring efficient service and adherence to community standards.
- Trained and mentored new waitstaff on best practices and customer service excellence.
- Developed and implemented strategies to enhance resident dining experiences through menu selection and presentation.
- Coordinated special events, managing logistics to ensure smooth execution and high resident satisfaction.
- Resolved resident concerns promptly, fostering a positive dining atmosphere and maintaining high service quality.
- Conducted regular staff meetings to discuss performance, address challenges, and share feedback for continuous improvement.
- Evaluated operational workflows, identifying areas for efficiency improvements in service delivery processes.
- Handled cash transactions accurately and responsibly when required.
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall dining experience.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Associate of Science - Criminal Justice
Community College of Denver
Denver, CO09-2013
High School Diploma -
Boulder High School
Boulder, CO05-2008
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Alicia Sanchez Elementary School
01.2017 - 09.2025
Medical Records Clerk
Clinica Campesina
02.2014 - 12.2014
Lead Waitress
Frasier Meadows Retirement Community
06.2006 - 02.2014
Associate of Science - Criminal Justice
Community College of Denver
High School Diploma -
Boulder High School