Crystal Grant
Kelso,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Personal Care Giver
Home Aide
Castle Rock, WA
12.2023 - 06.2025
- Administered medication and monitored health conditions, ensuring adherence to care plans.
- Collaborated with healthcare professionals to establish effective care strategies for diverse needs.
- Maintained clean, safe, and well-organized patient environment.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Server, Host, Bartender, Team Lead, Trainer
Red Lobster
Kelso, WA
08.2015 - 05.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Trained new staff on menu knowledge and service standards to enhance team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Dennys
Kelso
04.2015 - 08.2015
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to facilitate accurate meal preparation and special requests.
- Served food and beverages promptly with focused attention to customer needs.
Kennel Tech., Veterinary Assistant
Animal Health Services
Kelso, WA
06.2013 - 01.2014
- Assisted in the restraint and handling of animals during veterinary examinations and treatments.
- Monitored animal health, reporting any signs of illness or distress to veterinary staff.
- Administered daily care and feeding routines for various animal breeds.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Receptionist
LLCAP
Longview, WA
02.2013 - 06.2013
- Coordinated scheduling and appointments, optimizing daily workflow for staff and clients.
- Managed front desk operations, ensuring a welcoming environment for visitors.
- Handled multi-line phone systems, routing calls efficiently to appropriate departments.
Education
Veterinary Assistant Diploma -
Apollo College
Portland, OR04-2008
WA State Diploma - undefined
Castle Rock High School
Castle Rock, WA06-2007
Skills
- Problem-solving
- Respectful and compassionate
- Data entry
- Customer service
- Customer relations
- Microsoft Excel
- Payment processing
- Microsoft outlook
- Microsoft PowerPoint
- Staff training
Timeline
Personal Care Giver
Home Aide
12.2023 - 06.2025
Server, Host, Bartender, Team Lead, Trainer
Red Lobster
08.2015 - 05.2025
Server
Dennys
04.2015 - 08.2015
Kennel Tech., Veterinary Assistant
Animal Health Services
06.2013 - 01.2014
Receptionist
LLCAP
02.2013 - 06.2013
WA State Diploma - undefined
Castle Rock High School
Veterinary Assistant Diploma -
Apollo College