Crystal Green
Fort Worth,tx
Summary
Dynamic sales professional with a proven track record at IMPACT MERCHANT GROUP, excelling in customer relations and driving revenue growth through strategic initiatives. Strong communication skills and a deep understanding of products, which allows me to deliver exceptional service and resolve issues effectively. With that I'm able to foster long-lasting client relationships and enhance overall satisfaction.
Overview
2026
2026
years of professional experience
Work History
Assembly Line Worker
ALCON
Sales Manager
IMPACT MERCHANT GROUP
12.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Chellecomm
08.2022 - Current
- Cold called merchants. Making sure there there was no rate increase on their billing.
- Encourage merchants to send there billing statement in for processing
- Built relationships with customers to encourage repeat business.
Delivery Driver
FedEx
09.2023 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assembly Line Worker
General Motors Co
12.2022 - 06.2023
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
GED -
TCC
Fort Worth, TXSkills
- Strong communication skills
- Strong understanding of the products i can sell allows me to provide accurate information, answer questions, and make informed recommendations
- I can effectively address customer issues and find creative solutions to overcome challenges, ensuring a smooth and positive experience
- I can efficiently manage their time, prioritizing tasks and meeting deadlines to ensure smooth store operations and customer assistance
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members. Which resulted in production numbers to double within the first month.
- Promoted to Regional Sales Manager after one successful year in the sales department.
- Supervised team of 28 staff members.
- developed onboarding employees
Timeline
Sales Manager
IMPACT MERCHANT GROUP
12.2024 - Current
Delivery Driver
FedEx
09.2023 - 05.2024
Assembly Line Worker
General Motors Co
12.2022 - 06.2023
Sales Associate
Chellecomm
08.2022 - Current
Assembly Line Worker
ALCON
GED -
TCC
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