Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Crystal Guess

Columbus,GA

Summary

Knowledgeable dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Overview

4
4
years of professional experience

Work History

Certified Medical Assistant

Peachtree Immediate Care
Columbus, GA
03.2024 - Current
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EHR.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Explained treatment procedures and physicians' instructions.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Handled general office duties to support administrative staff during peak hours.

Certified Medical Assistant

Piedmont Urology
Columbus, GA
08.2021 - 03.2024
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Cleaned and maintained medical equipment following procedures and standards.

Certified Medical Assistant

St. Francis Medical Center
Columbus, GA
06.2020 - 07.2021
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Incorporated outside records into charts and EHR.

Education

Certificate - Clinical And Administrative Medical Assistant

1 On 1 Technical College
Phenix City, AL
06-2020

High School Diploma -

Montgomery County High School
Kilmichael, MS
05-2010

Skills

  • Medical Terminology
  • Inventory and supply management
  • Clinical applications
  • HIPAA Compliance
  • Payment Collection
  • Patient documentation
  • Patient Assessments
  • Patient Scheduling
  • Specimens collection and processing
  • Medical Records Management
  • Medical Billing
  • Procedure Assistance
  • Patient Flow Management
  • Indirect Patient Care
  • Data Entry
  • Patient-focused care
  • Phlebotomy
  • Calm and level-headed under duress
  • OB/GYN procedures
  • Analytical decision-making skills
  • Medical terminology knowledge
  • Advanced radiology knowledge
  • Electronic Medical Records
  • Catheter change and preparation
  • Direct Patient Care
  • Maintaining confidentiality
  • Immunization Administration
  • Preparing specimens and samples
  • Patient bathing
  • Vital signs monitoring
  • Equipment Sterilization
  • Restocking lab supplies
  • Reliable transportation
  • EKG set up and monitoring
  • STD counseling
  • Compassionate
  • CPR
  • Clinical Documentation
  • Medical Procedures
  • General housekeeping ability
  • Lab equipment setup
  • Customer Service
  • Sterilization techniques
  • Understanding of medical laws
  • Communicating with patient families
  • Vital Sign Monitoring

References

References available upon request.

Timeline

Certified Medical Assistant

Peachtree Immediate Care
03.2024 - Current

Certified Medical Assistant

Piedmont Urology
08.2021 - 03.2024

Certified Medical Assistant

St. Francis Medical Center
06.2020 - 07.2021

Certificate - Clinical And Administrative Medical Assistant

1 On 1 Technical College

High School Diploma -

Montgomery County High School

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Crystal Guess