Crystal Harrington
Asheboro,NC
Summary
Dedicated Certified Nursing Assistant with experience in long-term care, assisted living, and rehabilitation settings. Skilled in vital sign monitoring and patient hygiene assistance. Known for building rapport with patients and families while upholding professional boundaries, contributing to enhanced patient satisfaction and quality of care.
Overview
16
16
years of professional experience
Work History
CNA
Atrium Health
High Point, North Carolina
02.2022 - Current
- Supported patients with daily living activities and personal hygiene to enhance comfort and dignity.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients and staff.
- Documented patient care activities in electronic health records to ensure accurate information sharing among healthcare team.
- Facilitated communication with patients and families to provide emotional support and ensure understanding of care plans.
- Collaborated with healthcare team to coordinate patient care efficiently.
- Assisted in mobility exercises and physical therapy sessions for patients.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Tracked patient food intake and output to ensure proper dietary management.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
CNA
Clapps
Asheboro, North Carolina
10.2021 - 02.2022
- Supported patients in daily living activities and personal hygiene to enhance comfort and dignity.
- Assisted in mobility exercises and physical therapy sessions for patients.
- Participated in training sessions to enhance caregiving skills and knowledge.
Store Manager
AutoZone
Asheboro, North Carolina
06.2010 - 02.2022
- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained staff, improving customer service skills and enhancing overall customer experience.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established customer service standards and monitored compliance, ensuring high-quality service delivery.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Ensured timely updates to POS system, allowing for accurate tracking of new products and promotions.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Developed relationships with suppliers to negotiate better prices.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
- Monitored performance of all marketing initiatives using KPIs such as ROI, CPA, CTR and provided regular reports to senior management.
Education
Some College (No Degree) - CMAA With Coding And Billing
Instride
Online05-2026
Skills
- Compassionate communication
- Health monitoring
- Lifting and transferring assistance
- Feeding assistance
- Bathing assistance
- Electronic health records management
- Healthcare compliance
- HIPAA compliance
- Patient advocacy
- Time management
- Multitasking and organization
- Team collaboration
- Effective communication
- Compassionate communication
- Active listening
- Maintaining confidentiality
- Lifting and transferring
- Health monitoring
Languages
Spanish
Professional
Accomplishments
- Employee of the Quarter
Timeline
CNA
Atrium Health
02.2022 - Current
CNA
Clapps
10.2021 - 02.2022
Store Manager
AutoZone
06.2010 - 02.2022
Some College (No Degree) - CMAA With Coding And Billing
Instride