Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Crystal Haworth

customer service
Ceres,CA

Summary

A committed technical professional with wealth of experience in maintaining and repairing advanced equipment. Known for delivering high-quality technical support and consistently improving operational efficiency. Focused on team collaboration, achieving results, and adapting to changing needs. Skills include diagnostics, problem-solving, and effective communication.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Field Technician

Clarks Pest Control
Modesto, CA
01.2025 - 02.2026

Assisted in pest control operations as a licensed applicator with branch 2. Contributed to team success at Clark Pest Control through effective sales strategies. Supported colleagues in achieving sales targets and maintaining customer satisfaction.

  • Conducted thorough inspections to identify pest problems and recommend appropriate treatment solutions.
  • Implemented effective pest control measures using industry-standard tools and techniques.
  • Educated clients on pest management strategies and preventive maintenance practices.
  • Maintained accurate records of service visits, treatments, and customer interactions in company database.

Delivery Driver

Container Graphics
Modesto, CA
04.2021 - 10.2024
  • I performed all duties needed . . Delivered rotary cutting dies . I train all new hires on the routes needed . Always have great customer service skills with all customers.
  • Facilitated prompt and effective distribution of packages and goods to enhance customer satisfaction.
  • Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
  • Ensured the safe handling and transportation of fragile or perishable items
  • Adhered to all traffic laws and regulations while operating company vehicles
  • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
  • Collaborated with dispatchers to coordinate daily delivery schedules
  • Provided excellent customer service by addressing inquiries and concerns promptly and professionally
  • Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
  • Coordinated timely deliveries, ensuring customer satisfaction through efficient route planning.
  • Operated delivery vehicles in compliance with safety regulations and company policies.

Amazon Delivery Driver

AMAZON LOGISTICS DDS
Manteca, CA
10.2019 - 04.2021
  • Met 100 percent of delivery goals
  • Trained new drivers on best practices for safety, customer service, and route management.
  • Implemented process improvements that reduced delivery times while maintaining service quality.
  • Maintained and documented changes to fleet equipment
  • Drove dedicated driver, long haul and short haul routes
  • Operated delivery vehicle to ensure timely and accurate package deliveries.
  • Navigated routes efficiently using GPS technology to enhance delivery speed.
  • Communicated effectively with customers to confirm delivery details and address concerns.
  • Collaborated with team members to optimize delivery schedules and improve workflow efficiency.

Care provider

Diamond Care
French Camp, CA
11.2019 - 09.2020
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Provided compassionate care to clients, ensuring their comfort and well-being.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Collaborated with healthcare professionals to develop individualized care plans.
  • Monitored client health and reported changes to nursing staff promptly.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruption
  • Assisted clients with daily activities such as bathing, dressing, grooming, and medication management
  • Implemented personalized care plans tailored to each client's specific needs and preferences
  • Monitored vital signs, administered medications, and documented any changes in health status

Caregiver

Self Employed Services
Modesto, CA
06.2007 - 10.2016
  • Provided compassionate care and support to clients with diverse needs, ensuring comfort and safety.
  • Assisted clients with daily living activities, fostering independence and enhancing quality of life.
  • Developed personalized care plans based on individual client assessments and preferences.
  • Maintained accurate records of client progress and care activities for effective communication with families.
  • Implemented strategies to improve client engagement and satisfaction through tailored activities and companionship.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Housekeeper

The Vineyards
Ceres, CA
03.2005 - 03.2007
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Custodial Worker

United Postal Service
Packwood, WA
01.2003 - 12.2005
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
  • Checked and stocked inventory throughout facility to meet expected demands.

Head Waitress/Cashier

Cruisers Steakhouse
Packwood, WA
01.2003 - 12.2005
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Also while in employed with Cruisers went to Las Vegas training classes to learn how to maintain employees an learn basic skills on how to catch employees with theft and all other basic skills learnt in managing an establishment.
  • Increased sales by suggesting specific purchases to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.

Education

High school diploma -

Grace M. Davis High School
Modesto, CA
06-1999

Skills

  • Cleaning
  • Driving jobs (10 years
  • English
  • Meal Preparation
  • Custodial Experience
  • Van Driver
  • Load & Unload
  • Food Production)
  • Senior care (1 year)
  • Pest control (1 year)
  • Commercial Cleaning
  • Home Care
  • Warehouse Experience
  • Residential Cleaning
  • Cooking
  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Interpersonal and written communication
  • Conflict management
  • Environmental safety
  • Preventative maintenance
  • Relationship building
  • Following safety practices
  • Multitasking Abilities
  • Customer service

Certification

  • Expires: May 2029
  • State: CA
  • Endorsements: P (Passenger vehicles) - H (Hazardous Materials)
  • Driver's License
  • April 2006 to May 2028.
  • Non-CDL Class C

Interests

  • Community Cleanup
  • Outdoor Recreation
  • Offering time and support to shelters for the homeless, women, and animals
  • I enjoy helping others and giving back to the community
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Gym Workouts
  • Camping
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Certified Field Technician

Clarks Pest Control
01.2025 - 02.2026

Delivery Driver

Container Graphics
04.2021 - 10.2024

Care provider

Diamond Care
11.2019 - 09.2020

Amazon Delivery Driver

AMAZON LOGISTICS DDS
10.2019 - 04.2021

Caregiver

Self Employed Services
06.2007 - 10.2016

Housekeeper

The Vineyards
03.2005 - 03.2007

Custodial Worker

United Postal Service
01.2003 - 12.2005

Head Waitress/Cashier

Cruisers Steakhouse
01.2003 - 12.2005

High school diploma -

Grace M. Davis High School
Crystal Haworthcustomer service