Crystal Heim
Kasson,MN
Summary
Strong background in teamwork, communication, and decision-making under pressure with a proven ability to serve the community with professionalism and compassion.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Public Relations Manager
Ability Building Community
Rochester, MN
10.2021 - Current
- Lead communications for a nonprofit serving individuals with disabilities.
- Manage public messaging, community outreach, and organizational communications.
- Coordinate messaging during community initiatives and public events.
Communications Coordinator
Ability Building Community
Rochester, MN
04.2019 - 10.2021
- Lead communications for a nonprofit serving individuals with disabilities.
- Manage public messaging, community outreach, and organizational communications.
- Coordinate messaging during community initiatives and public events.
Marketing Consultant
Post-Bulletin Co., LLC
Rochester, MN
04.2018 - 04.2019
Developed customized marketing solutions for local businesses and community partners.
Marketing Director
ShopWise Magazine Rochester
Rochester, MN
2015 - 01.2018
Developed customized marketing solutions for local businesses and community partners.
Branch Manager & Personal Banker
U.S. Bank / Wells Fargo
Rochester, MN
01.2011 - 01.2015
- Provided financial guidance and banking solutions to customers.
- Developed relationships with new and existing clients.
- Managed daily branch operations and supervised staff.
- Ensured regulatory compliance and delivered high levels of customer service.
- Met branch performance and sales goals.
Education
High School Diploma -
Plainview Elgin Millville
Plainview, MN06-2007
Skills
- Emergency Medical Response
- Patient Assessment & Stabilization
- Scene Safety & Incident Support
- Team-Based Emergency Response
- Public Service & Community Engagement
- Critical Thinking Under Pressure
Certification
- Emergency Medical Technician (EMT)
- CPR / AED Certification
- Firefighter Training – Kasson Fire Department (in progress/department training)
Timeline
Public Relations Manager
Ability Building Community
10.2021 - Current
Communications Coordinator
Ability Building Community
04.2019 - 10.2021
Marketing Consultant
Post-Bulletin Co., LLC
04.2018 - 04.2019
Branch Manager & Personal Banker
U.S. Bank / Wells Fargo
01.2011 - 01.2015
Marketing Director
ShopWise Magazine Rochester
2015 - 01.2018
High School Diploma -
Plainview Elgin Millville