Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Herbst

Walton,United States

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Freight Clerk

Averitt Express
Erlanger, KY
09.2015 - 10.2023
  • Assisted in preparing manifests for shipment tracking purposes.
  • Checked invoices and packing slips to ensure accuracy of shipments.
  • Processed paperwork related to shipping activities including bills of lading, certificates of origin, customs documents.
  • Provided customer service support to shippers and receivers regarding product availability and delivery status information.
  • Communicated with suppliers regarding discrepancies between actual vs. expected quantities on shipments received.
  • Resolved customer complaints in a timely manner ensuring satisfaction with the resolution provided.
  • Utilized problem solving skills when dealing with complex shipping issues or delays caused by weather conditions or other factors beyond control.
  • Organized workflow by assigning responsibilities to departments and teams and individuals.

Sales Associate

Daron Skidmore
Florence , Kentucky
07.2022 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Helped customers find specific products, answered questions and offered product advice.

Education

GED -

Lloyd High School
Erlanger, KY

Skills

  • Dispatch Coordination
  • Documentation Review
  • Invoicing
  • Teamwork and Collaboration
  • Decision-Making
  • Active Listening
  • Task Prioritization

Timeline

Sales Associate

Daron Skidmore
07.2022 - 08.2023

Freight Clerk

Averitt Express
09.2015 - 10.2023

GED -

Lloyd High School

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Crystal Herbst