CRYSTAL HULL
Mesa,AZ
Summary
A highly resourceful and adaptable employee with a proven ability to apply logical and creative reasoning to solve complex problems. Experienced in consulting and advising administrators and stakeholders on a wide range of topics, consistently building trust and cooperation. Skilled in developing and evaluating alternatives, analyzing data, and effectively presenting ideas and information in both written and oral formats. Proficient in reviewing and editing written reports, as well as leveraging interdisciplinary teams to conduct studies. Adept at setting and managing project priorities, optimizing available resources, and contributing to departmental goals.
Overview
7
7
years of professional experience
Work History
Life Insurance Agent
American Income Life Insurance Company
08.2025 - Current
- Developed personalized insurance plans to meet client needs and preferences.
- Conducted comprehensive risk assessments for individual clients to determine optimal coverage.
- Educated clients on policy options, benefits, and claims processes to enhance understanding.
- Cultivated strong relationships with clients through regular follow-ups and support.
- Streamlined application processes, reducing turnaround time for policy issuance.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Salon Owner & Nail Technician
Gossip & Glam Nail Studio
05.2019 - 07.2025
- Experienced in financial management, overseeing establishment rent, business licenses, and ensuring timely payments to both California state and the city of Susanville. Proficient in documenting invoices and tracking profit and loss through QuickBooks. Skilled in inventory management, maintaining stock levels, and coordinating timely orders from various vendors. Adept at marketing, developing and distributing promotional materials to support sponsorships and fan merchandise. Strong in client relations, managing appointments and resolving concerns to ensure high satisfaction. Demonstrates creativity through designing customized nail art and services that exceed client expectations.
Member Service Representative 1
Lassen Federal Credit Union
05.2019 - 01.2021
- Skilled in building strong relationships with credit union members and providing exceptional service. Skilled in account auditing, ensuring loan applications and files comply with credit union policies and audit standards. Proficient in processing a variety of member transactions, including deposits, withdrawals, transfers, and loan payments. Proficient at addressing member inquiries, resolving account issues, and assisting with online banking, fraud alerts, and card replacements. Experienced in modifying member accounts and opening new memberships. Demonstrated ability to cross-sell products and services, effectively promoting credit union offerings to members.
Licensed Mortgage Loan Originator
Axia Home Loans
05.2018 - 04.2019
- Skilled in developing and maintaining relationships with realtors and home buyers and identifying the best loan programs to suit their needs. Proficient in collecting and verifying documentation for loan applications, including employment verification, bank deposits, tax transcripts, and other relevant documents. Experienced in calculating borrower income and uploading documentation to PCL for processing. Knowledgeable in securing government down payment assistance funds and submitting required documents. Highly organized in preparing borrower files for underwriters, managing additional documentation requests, and staying current with loan guidelines and regulations.
Skills
- Strong interpersonal & communication skills
- MS Office Suite
- Deadline Oriented
- Client Relations
- Confidentiality Compliant
- Meticulous Attention to Detail
- Poised under Pressure
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Appointment scheduling
- CRM software
Timeline
Life Insurance Agent
American Income Life Insurance Company
08.2025 - Current
Salon Owner & Nail Technician
Gossip & Glam Nail Studio
05.2019 - 07.2025
Member Service Representative 1
Lassen Federal Credit Union
05.2019 - 01.2021
Licensed Mortgage Loan Originator
Axia Home Loans
05.2018 - 04.2019