Crystal Hurt
Glasgow,Kentucky
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Work History
Childcare Provider
Whitney Perkins
12 2020 - Current
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Managed approximately 2-3 children daily.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Organized field trips to enhance experiential learning opportunities for children in various cultural settings.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
Intake Specialist (remotely)
Connect2attorney
12 2020 - 12 2023
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
- Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Education
GED -
07.2013
Skills
- Emotional development
- Word processing
- Maintains confidentiality
- Professional and mature
- Performance improvement
- Schedule Management
- Intake assessment
- Documentation and reporting
- Gathering information
- Call center operations
- Answering questions
- Problem-solving skills
- Customer support
- Inbound phone calls
- Account management
References
- Whitney Perkins. 270-579-2161
- Alexis Edwards. 270-634-5084
- Melinda Abner 502-650-2730
Timeline
Childcare Provider - Whitney Perkins
12 2020 - Current
Intake Specialist (remotely) - Connect2attorney
12 2020 - 12 2023
Metcalfe County High School - GED,
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