Crystal Huynh
SANTA ANA,CA
Summary
Dynamic and customer-focused professional with experience at Starbucks, excelling in beverage preparation and cash handling. Proven ability to enhance guest experiences through exceptional service and product knowledge. Skilled in operating espresso machines and managing POS systems, ensuring efficient transactions and a welcoming environment. Bilingual in English and Vietnamese, fostering effective communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
04.2025 - Current
- Prepared and served high-quality coffee beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted customers with menu selection, providing excellent customer service and product knowledge.
- Operated espresso machines and other equipment, adhering to safety protocols.
- Handled cash transactions accurately, processing payments and managing the register/pos system effectively.
Office Assistant
Kline Industrial
12.2024 - 04.2025
- Managed daily office tasks, ensuring smooth operations and efficient workflow.
- Provided administrative support, including data entry and document management.
- Maintained organized filing systems, enhancing information retrieval processes.
Server
IHOP
08.2023 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
Bachelor of Science - Business Administration And Management (Online)
Thomas Jefferson University
Philadelphia, PA04-2027
Skills
- Fluent in English/Vietnamese
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Espresso machine operation
- Beverage preparation
- POS systems
Certification
California Food Handler Certificate
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Barista
Starbucks
04.2025 - Current
Office Assistant
Kline Industrial
12.2024 - 04.2025
Server
IHOP
08.2023 - 12.2024
Bachelor of Science - Business Administration And Management (Online)
Thomas Jefferson University