Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Trieu Nguyen

Randolph,MA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
08.2021 - 04.2023
  • Used POS system to accurately enter orders and process payments.
  • Value customers and worked in fast-paced environment
  • Focuses on completing the task quickly but with high quality standards and keeping myself professional
  • Good listener that commit to handling the tasks after training
  • Continued to broaden my understanding of coffee styles and varieties
  • Cleaned and sanitized work areas every closing and opening hours to prevent infections and maintain store professionalism

Movie Theater Employee

AMC Braintree10
07.2021 - 08.2021
  • Had an excellent attendance record and was always on time for work
  • Checked tickets for authenticity and suitability for the movie
  • Provided customer service by selling tickets and merchandise, and answering questions
  • Directed ticket holders to their seats and the location of the facility

Cashier Assistant

Luxotic Nail Bar
01.2018 - 02.2020
  • Check-out customers with cash, credit cards, gift cards, and coupons
  • Quickly and courteously answered a high-volume, multi-line phone
  • Was in charge of inventorying, ordering, and stocking the salon's product line
  • Called clients to confirm upcoming appointments
  • Monitored store for suspicious activity and reported security concerns for prompt action.

Education

BBA - Analytics & Operations Management

University of Massachusetts Lowell
Lowell, MA
05-2026

BBA - Management Information Systems

University of Massachusetts, Lowell
Lowell, MA
05-2026

Coursera
06-2025

Skills

  • Microsoft Powerpoint, Excel, Word, and Access
  • Python
  • Analytical and critical thinking
  • Organization
  • Fluent in Vietnamese and English
  • Customer service
  • Working in fast-paced environment
  • Competitive
  • Team building
  • Business Strategy

Certification

  • Level 2: Excel Yellow Belt Credential (McGraw Hill)
  • Level 2: Access Yellow Belt Credential (McGraw Hill)
  • Introduction to Python (DataCamp)
  • Intermediate Python (DataCamp)
  • Object-Oriented Programming in Python (DataCamp)

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Starbucks
08.2021 - 04.2023

Movie Theater Employee

AMC Braintree10
07.2021 - 08.2021

Cashier Assistant

Luxotic Nail Bar
01.2018 - 02.2020

BBA - Analytics & Operations Management

University of Massachusetts Lowell

BBA - Management Information Systems

University of Massachusetts, Lowell

Coursera

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Trieu Nguyen