Trieu Nguyen
Randolph,MA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
08.2021 - 04.2023
- Used POS system to accurately enter orders and process payments.
- Value customers and worked in fast-paced environment
- Focuses on completing the task quickly but with high quality standards and keeping myself professional
- Good listener that commit to handling the tasks after training
- Continued to broaden my understanding of coffee styles and varieties
- Cleaned and sanitized work areas every closing and opening hours to prevent infections and maintain store professionalism
Movie Theater Employee
AMC Braintree10
07.2021 - 08.2021
- Had an excellent attendance record and was always on time for work
- Checked tickets for authenticity and suitability for the movie
- Provided customer service by selling tickets and merchandise, and answering questions
- Directed ticket holders to their seats and the location of the facility
Cashier Assistant
Luxotic Nail Bar
01.2018 - 02.2020
- Check-out customers with cash, credit cards, gift cards, and coupons
- Quickly and courteously answered a high-volume, multi-line phone
- Was in charge of inventorying, ordering, and stocking the salon's product line
- Called clients to confirm upcoming appointments
- Monitored store for suspicious activity and reported security concerns for prompt action.
Education
BBA - Analytics & Operations Management
University of Massachusetts Lowell
Lowell, MA05-2026
BBA - Management Information Systems
University of Massachusetts, Lowell
Lowell, MA05-2026
Coursera
06-2025
Skills
- Microsoft Powerpoint, Excel, Word, and Access
- Python
- Analytical and critical thinking
- Organization
- Fluent in Vietnamese and English
- Customer service
- Working in fast-paced environment
- Competitive
- Team building
- Business Strategy
Certification
- Level 2: Excel Yellow Belt Credential (McGraw Hill)
- Level 2: Access Yellow Belt Credential (McGraw Hill)
- Introduction to Python (DataCamp)
- Intermediate Python (DataCamp)
- Object-Oriented Programming in Python (DataCamp)
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
08.2021 - 04.2023
Movie Theater Employee
AMC Braintree10
07.2021 - 08.2021
Cashier Assistant
Luxotic Nail Bar
01.2018 - 02.2020
BBA - Analytics & Operations Management
University of Massachusetts Lowell
BBA - Management Information Systems
University of Massachusetts, Lowell
Coursera