Crystal Jackson-Gibbs
Poughkeepsie,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Skilled in working under pressure and adapting to new situations and challenges. Seeking advanced opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Acting SORC
NYSDOCCS-Green Haven CF
Stormville, NY
02.2024 - Current
- Responsible for supervision of staff and the overall operation of the Intermediate Care Program and the Alternative to Violence Program.
- Prepare written reports for tracking the admissions and discharges discharges to the ICP unit, RCTP admissions, program performance, security concerns and incidents of inmate disturbance.
- Participated in daily case management meetings with the ICP Treatment Team comprised of OMH, security personnel, and DOCCS staff.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Assigned inmates to open and appropriate housing units.
- Promoted safety, order and functionality of the Intermediate Care Program (ICP) at Green Haven C.F.
NAACP Staff Advisor
NYSDOCCS-Green Haven CF
Stormville, NY
08.2021 - Current
- Collaborated with department managers to ensure compliance with organizational policies and procedures.
- Collaborated with community organizations dedicated to promoting diversity and social change for families affected by incarceration, while assisting participants of the NAACP Incarcerated Individual Organization.
Offender Rehabilitation Coordinator
NYSDOCCS-Green Haven CF
Stormville, NY
10.2019 - Current
- Conducted initial interviews with inmates to assess their rehabilitation needs.
- Prepared and implemented individualized treatment plans for each offender.
- Facilitated group therapy sessions to promote positive communication skills among offenders.
- Provided counseling services to help offenders address issues such as substance abuse, mental health, education and employment.
- Maintained accurate records of client progress and documentation of all related activities.
- Created a safe environment that supported offender's recovery process by providing guidance and support on an ongoing basis.
- Participated in weekly case management meetings with correctional facility staff members.
- Attended professional development workshops in order to stay abreast of current trends in offender rehabilitation practices.
Offender Rehabilitation Coordinator
NYSDOCCS Bedford Hills CF
Bedford Hills, NY
10.2019 - 08.2021
- Prepared and implemented individualized treatment plans for each offender in the Special Needs Unit (SNU).
- Conducted group therapy sessions to equip offenders with positive communication skills in the Moving On Transitional Services program.
- Conducted initial interviews with inmates to assess their rehabilitation needs.
- Created a safe environment that supported offender's recovery process by providing guidance and support on an ongoing basis.
- Managed the Peer Supporter Pilot Program at Bedford Hills C.F, providing tailored assistance to inmates transitioning from the Residential Crisis Treatment Program.
Correctional Officer
NYSDOCCS-Green Haven CF
Stormville, NY
05.2010 - 10.2019
- Supervised prisoners during meals, recreation time, work assignments, medical visits, and other activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Inspected cells and conducted random searches of common areas.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Performed head counts, checking cells for missing inmates.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Assigned inmates to open and appropriate housing units.
- Supervised and made cell assignments.
Education
Master of Science - Criminal Justice
Molloy College
Rockville Centre, NY08-2015
Bachelor of Science - Criminal Justice
Molloy College
Rockville Centre, NY05-2013
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY05-2008
High School Diploma -
Elmont Memorial High School
Elmont, NY06-2003
Skills
- Goal Setting
- Team Collaboration
- Multitasking
- Microsoft Office
- Problem-Solving
- Interpersonal Communication
- Program coordination
- Meeting facilitation
References
References available upon request.
Timeline
Acting SORC
NYSDOCCS-Green Haven CF
02.2024 - Current
NAACP Staff Advisor
NYSDOCCS-Green Haven CF
08.2021 - Current
Offender Rehabilitation Coordinator
NYSDOCCS-Green Haven CF
10.2019 - Current
Offender Rehabilitation Coordinator
NYSDOCCS Bedford Hills CF
10.2019 - 08.2021
Correctional Officer
NYSDOCCS-Green Haven CF
05.2010 - 10.2019
Master of Science - Criminal Justice
Molloy College
Bachelor of Science - Criminal Justice
Molloy College
Associate of Science - Criminal Justice
Nassau Community College
High School Diploma -
Elmont Memorial High School
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