Crystal Jimenez
Saint Augustine
Summary
Experienced with career counseling, focusing on empowering clients to navigate their career paths effectively. Utilizes motivational interviewing techniques and tailored career planning to support individual client needs. Track record of providing actionable advice and resources that lead to successful career transitions.
Overview
19
19
years of professional experience
Work History
NAVY CAREER COUNSELOR
US NAVY
02.2023 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Human Resources Manager
US Navy
02.2015 - 02.2023
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Administration Assistant
US Navy
06.2006 - 02.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Arts - CONTEMPORARY STUDIES
Saint Leo University
Saint Leo, FL05-2025
Skills
- Skilled in intake interviewing
- Counseling
- Assessment interpretation
- Organizational growth
- Problem-solving skills
Languages
Spanish
Full Professional
Timeline
NAVY CAREER COUNSELOR
US NAVY
02.2023 - Current
Human Resources Manager
US Navy
02.2015 - 02.2023
Administration Assistant
US Navy
06.2006 - 02.2015
Bachelor of Arts - CONTEMPORARY STUDIES
Saint Leo University
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