Crystal Jimenez
Naples,FL
Summary
Certified pharmacy technician with 16 years experience working in a high volume retail pharmacy. Demonstrated capacity to lead a team of 6+ employees while maintaining one of the best pharmacies in the region.
Overview
1
1
year of post-secondary education
25
25
years of professional experience
Work History
Certified Pharmacy Technician
Wal-Mart Pharmacy
Naples, FL
01.2010 - Current
- Assisted patients with prescription process, including data entry and filling.
- Communicate with patients and gather information on background, medical history and prescription history.
- Contacted doctor offices to address patient concerns and medication inquiries.
- Handled incoming calls to provide information and support to patients effectively.
- Monitor and maintain pharmacy inventory.
- Ensured pharmacy cleanliness to uphold health standards and provide a safe space for patients.
- Assist Cashier with patients picking up prescriptions.
Customer Service/Administrative Assistant
Select Staffing
Naples, FL
01.2008 - 01.2010
- Oversaw front desk activities
- Met and greeted visitors and customers.
- Handled several phone lines simultaneously.
Administrative Assistant
Realty Direct
Naples, FL
01.2005 - 01.2007
- Performed receptionist duties, provided customer service and assisted agents.
- Documented new property listings through photography to enhance online presence and input them into the MLS.
- Coordinated logistics for weekly open house to attract interested clients.
- Managed weekly and monthly advertising initiatives.
- Created write-ups and brochures to promote listings.
- Facilitated office organization to support daily administrative tasks.
Full Time Sales Associate/ Trainee Manager
Rack Room Shoes
Naples, Florida
01.2002 - 01.2007
- Monitored team of 5+ employees to maintain high-quality customer service.
- Managed significant cash flow to ensure secure handling.
- Compiled weekly and monthly sales reports to track performance and inform strategies.
- Oversaw incoming and outgoing inventory to ensure accurate stock levels.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Set up quarterly audits and physical inventory.
Education
Certified Pharmacy Technician -
National Health Career Association
Medical Billing -
Lorenzo Walker Institute
Naples, FL 06.2009 - 01.2010
Real Estate Course - Real Estate Sales Agent
Lorenzo Walker Institute
Naples, FL 08.2005 - 01.2006
High School -
Lely High School
Skills
- Pharmacy Terminology
- Medication management
- Medication Dispensing
- Pharmacy Management Software
- Billing and coding
- HIPAA Compliance
- Critical thinking
- Detail oriented
- Time management
- Communication
Attributes
- Highly Motivated, extremely dedicated individual with strong work ethics
- Excellent interpersonal skills, ability to work well with others
- Quick learner
- Very organized
- Responsible individual
- Excellent work attendance record
- Fluent in English and Spanish
Timeline
Certified Pharmacy Technician
Wal-Mart Pharmacy
01.2010 - Current
Medical Billing -
Lorenzo Walker Institute
06.2009 - 01.2010
Customer Service/Administrative Assistant
Select Staffing
01.2008 - 01.2010
Real Estate Course - Real Estate Sales Agent
Lorenzo Walker Institute
08.2005 - 01.2006
Administrative Assistant
Realty Direct
01.2005 - 01.2007
Full Time Sales Associate/ Trainee Manager
Rack Room Shoes
01.2002 - 01.2007
Certified Pharmacy Technician -
National Health Career Association
High School -
Lely High School