Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Johnson

Southaven,MS

Summary

Adept Operation Specialist with a proven track record at Nike, enhancing operational efficiency and reducing costs by streamlining processes and implementing innovative workflow strategies. Skilled in data analysis and human relations, I excel in mentoring junior staff and ensuring regulatory compliance, significantly contributing to team success and operational improvements.

Overview

11
11
years of professional experience

Work History

Operation Specialist

Nike
Memphis, TN
01.2012 - 09.2022
  • Provided training and mentorship to junior staff members, contributing to overall team success.
  • Analyzed data trends to identify opportunities for improvement in operational performance metrics.
  • Ensured compliance with industry regulations, minimizing risk exposure for the organization.
  • Improved operational efficiency by streamlining processes and implementing new workflow strategies including making business phone calls to potential clients.
  • Customer Service Representatives

Education

High School Diploma -

Overton High School
Memphis, TN

Skills

  • Workforce Planning
  • Incident Management
  • Scheduling Coordination
  • Operational Efficiency
  • Cost Reduction
  • Human relations
  • Case Management
  • Fleet Management
  • Planning and coordination
  • Quantitative skills
  • Data Analysis

Timeline

Operation Specialist

Nike
01.2012 - 09.2022

High School Diploma -

Overton High School
Crystal Johnson