Crystal Johnson
Southaven,MS
Summary
Adept Operation Specialist with a proven track record at Nike, enhancing operational efficiency and reducing costs by streamlining processes and implementing innovative workflow strategies. Skilled in data analysis and human relations, I excel in mentoring junior staff and ensuring regulatory compliance, significantly contributing to team success and operational improvements.
Overview
11
11
years of professional experience
Work History
Operation Specialist
Nike
01.2012 - 09.2022
- Provided training and mentorship to junior staff members, contributing to overall team success.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies including making business phone calls to potential clients.
- Customer Service Representatives
Education
High School Diploma -
Overton High School
Memphis, TNSkills
- Workforce Planning
- Incident Management
- Scheduling Coordination
- Operational Efficiency
- Cost Reduction
- Human relations
- Case Management
- Fleet Management
- Planning and coordination
- Quantitative skills
- Data Analysis
Timeline
Operation Specialist
Nike
01.2012 - 09.2022
High School Diploma -
Overton High School