Crystal Johnson
Southaven,MS
Summary
Adept Operation Specialist with a proven track record at Nike, enhancing operational efficiency and reducing costs by streamlining processes and implementing innovative workflow strategies. Skilled in data analysis and human relations, I excel in mentoring junior staff and ensuring regulatory compliance, significantly contributing to team success and operational improvements.
Overview
11
11
years of professional experience
Work History
Operation Specialist
Nike
Memphis, TN
01.2012 - 09.2022
- Provided training and mentorship to junior staff members, contributing to overall team success.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies including making business phone calls to potential clients.
- Customer Service Representatives
Education
High School Diploma -
Overton High School
Memphis, TNSkills
- Workforce Planning
- Incident Management
- Scheduling Coordination
- Operational Efficiency
- Cost Reduction
- Human relations
- Case Management
- Fleet Management
- Planning and coordination
- Quantitative skills
- Data Analysis
Timeline
Operation Specialist
Nike
01.2012 - 09.2022
High School Diploma -
Overton High School